joycity customer support
Games are meant to be enjoyed by all users. - You can produce ships from the [Shipyard].- You can own more ships with a higher level Shipyard.- There are frigates, submarines, and destroyers. Slandering another user (or guild); using inappropriate language toward others; making a condescending remark about others appearance, Putting up a post repeatedly to block others from engaging in a game, Hinting at content sexual in nature or making others feel ashamed sexually, Slandering others parents or a specified person or unspecified people, An act intended to hamper others game maliciously, A nonsensical act causing inconvenience to others, Using a name in violation of this Operation Policy, Article 2, Repeatedly posting promotional material, blocking others from engaging in the Game, or making others feel displeased, Disrupting, interfering, hindering operational procedures and game play, An attempt to gain unfair profit or cause confusion or disturbance to others by distributing false information or disclosing secret information (In such a case, JOYCITY A name that may sound lewd, vulgar, or unpleasant to others Customer service is the worst Ive seen in any game. It is also required for uploading data to customer support. I want to change the email that is registered. a. d. Avoid becoming a victim of fraud by ensuring that under no circumstance, provision of account access is given to any user other than the registered account holder. Recovery requests are processed in the order they are received. We will help you out after asking several questions to confirm that it is you talking with us.If you have lost the email account you have linked, please make inquiries to our customer support with the information stated below added. a. br c. The following statements include important notes for users request for recovery. Warning may be given in various forms including mail, text message, prohibition of chatting, forced ending of a game, etc. Users shall observe the following: 6. Users may make game-related inquiries, suggestions, or requests via the following: Homepage email-inquiry (support@joycity.com) or in-game customer support inquiry. 1. Any fraudulent acts deemed illegal is punishable by law. transaction or relocation of an item or goods. You dont stand a chance unless youre Korean. I have never seen a game treat its audience like this. All game data, including characters, items, and in-game currency are property of JOYCITY as stated in the Terms of Use Agreement, and users have the sole right to use the respective content accordingly. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). How to Check Your Characters: [Lobby] > [Storage] > [Character] Equip Character- You can select the character you own to equip.- Tap the character you want to change and equip. a. Tap "Purchase" and select the payment method from the list to make purchase.. Discover which options are the fastest to get your customer service issues resolved.. ), Where use and distribution of an illegal program stated in the foregoing has been confirmed and obtained, Where it is impossible to recollect goods and experience pointsobtained, Systematically and collectively using multiple accounts with profit purposes to illegally use the Game, If multiple accounts are systematically using the Game with the same pattern (meaningless or similar character names, etc. "AWS Global Accelerator has a low cost compared to other vendors," says Kang. Access Authorizations in JOYCITY Games [Required] Photos, Media, Files Access - (Game Updates) This access is required to save update files to your phone and its SD card. a. JOYCITY may limit Service (in part or whole) due to any factors that may adversely impact game accessibility. JOYCITY will respond attentively to objections raised by the user affected by actions and measures b. JOYCITY will always value users opinions, keeping in mind that such input initiates further development and optimal services. JOYCITY is not liable for any damages sustained from access provided by way of personal negligence. market store (and where JOYCITY can recollect all such unfair profit gained), Where user gains unfair profit, using a process like membership registration, using a game, payment, or payment cancellation provided by us and an open market store Use of any 3rd party hack, program, or unapproved method, exploit, or bug within the game creating unintended game functionality a. Download and team up with other players and rise to the top! ones being a minor or a minors legal guardian when necessary. However, response times will be directly affected by the number of inquiries in queue. 6. Users may select names freely; however, JOYCITY may exercise necessary measures if a name is found to be in violation of the following categories. Unapproved transaction of items and in-game currency created without permission through the manipulation of system errors, bugs, or illegal programs is prohibited. in-game currency, etc. 1. JOYCITY will not help users with problems including fraud or the like caused by what is stated in the aforementioned b. and/or payment-related information of others, Unauthorized obtainment of benefits through unapproved access of other users accounts, whether collaboratively or otherwise, Unauthorized access of an account which results in mental/physical harm, Disclosure of real world, personal information, or information of other users, Unauthorized use of payment methods (such as credit card, mobile carrier payment, or ARS) to make unauthorized transactions for the game service and/or in-game content, Attempts to engage in any illicit activity, behavior, aggravated or otherwise, Abuse of any service associated with or provided by JOYCITY or any App Marketplace, Unauthorized use or benefit of any services provided by JOYCITY including: Any App Marketplace, mobile storefronts, payment provisions, account access, gameplay, payments, and/or chargebacks (Where reconciliation is possible), Banned from Service use until reconciliation has been completed, Unauthorized use or benefit of any services provided by JOYCITY including: Any App Marketplace, mobile storefronts, payment provisions, account access, gameplay, payments, and/or chargebacks (Where reconciliation is not possible), Distribution or disclosure of unauthorized abuse methodologies, negatively impacting JOYCITY services and/or any App Marketplace services through the game or the official community, Behaviors that violate the human rights of the customer service representatives, Violent language (swearing, blackmail, insulting), sexual harassment (perceived or otherwise), expressions and/or actions that cause fear/ uneasiness during the process of inquiry, Using audio or video media that contains violent language (swearing, blackmail, insulting), sexual harassment, and/or any actions that cause fear/uneasiness during inquiry, Being disrespectful to JOYCITY representatives or making any disparaging comments about a representatives physical, mental, or familial status, Repeatedly submitting inquiries regarding the same topic, distracting support workflow, Distracting the work process by submitting inquiries that are not game related. Game play in violation of relevant terms and conditions, this Operation Policy, the law, established social morals and customs, or social order, may lead to immediate action in My advice is dont download this game. a. Executing or facilitating the exchange of game accounts and/or engaging in an unauthorized exchange of in-game content (items, currency, etc.) I paid, but the products were not sent. A name that may be confused with or even impersonates the name of a JOYCITY employee; verified use of unauthorized programs or use of abnormal gameplay, Use of programs unauthorized by JOYCITY: Abnormal manipulation or program use or distribution (In such case, JOYCITY will reconcile all in-game content. b. JOYCITY may put restrictions on users engaging in any of the following acts: The kids dont live with meso there are times we dont sign on for a few days. complaints. This is the wrong game for you, if youre someone who likes to spend a little money on a game. 10. 3. In accordance with this Operation Policy, JOYCITY will devote itself to maintaining order and protecting the users rights for enjoyable gameplay by effectively addressing complaints and the regulation of all actions that may impact gameplay. A request for recovery of an item or in-game currency shall be made within a period of 7 (seven) days. If you are free to play - 100%, then you can have a little fun in this game up to HQ level 13 or so. Enhance Characters- How to enhance characters: [Lobby] > [Character] > [Enhancement/Upgrade]- Use enforcers and characters as materialsto enhance the character you want.- Character stats increase upon enhancing the character.- Max levels are different depending on the character grades. - Access to the camera, photos, media, and file permission are needed when players registers/changes the profile picture and when players wish to attach files for 1:1 customer service inquiries. In order to protect the rights of Customer Support representatives and to facilitate a healthy environment, JOYCITY can/will warn, end the inquiry process, and/or suspend access from gameplay. Tap the Store icon on the top right corner in the game.. This is a very disorganized company, with a little interest in supporting the game, and no intention to follow through On the delivery of promised bonus items (rewards for spending a certain amount of money, or buying different packages). A name considered inappropriate by JOYCITY standards Do not engage in any behavior (implied or otherwise) that may be offensive or lewd. ethnicity, gender, or the impaired; with cash or tangible goods. c. It is strongly suggested that users report any name that they feel violates the terms provided. Game isnt making enough money, so invent some tax to make you spend more. Where requests for recovery are found false, user may be subject to a punitive measure such as the Service prohibition; limited access has passed, all data pertaining to the grounds for limited access become expired, resulting in the inability to raise an objection. of provided Services, game-related brand websites, the JOYCITY website, and community page access based on the provisions outlined in the table below. 2. Manipulating data/resources within the game to create unintended game anomaly or bug Munitions Plant- You can craft your equipment at the Munitions Plant.- You can craft equipment with more slots at higher level Munitions Plant.- You can also get 1 extra slot on each kind of equipment at VIP Lv.10.2. effectively dealing with complaints while strictly regulating any action that may interfere with game play. View Previous Operation Policy Turn on iTunes and login2. e. Matters not covered by this Operation Policy will be judged and handled in accordance with the laws of Republic of Korea and JOYCITYs terms of service. Observe and practice the behaviors necessary to keep your account information safe at all times. services, including, without limitation, the use of JOYCITY Games, participation in an online community for JOYCITY Games or social network services offered via JOYCITY branded websites (collectively, the JOYCITY Service). 2018.04.23. a. All in-game content and currency restoration requests must be submitted within 7 days of occurrence. JOYCITY cannot ascertain the relevant content after the elapse of said period; You may play, save your data with ease by simply connecting your existing email, . 2. b. JOYCITY may put restrictions on users engaging in any of the following acts based on the following Operation Policy: 4. c. JOYCITY will become involved ourselves in private disputes between users; however, JOYCITY may act as a mediator or put restrictions based on this Operation Policy where it is Don't you want to teach Armada Warders a lesson with your military?You need different kinds of units to attack them in Gunship Battle: Total Warfare.This guide will help you to understand the different types and roles of [Units]. [Go Straight to 1:1 Inquiries]https://joycityone.zendesk.com/hc/ko/requests/new Payment Reference- Market : Google Play. This promotes an enjoyable gameplay environment for all. 3. Get started today. Users are kindly asked to familiarize themselves with this Operation Policy lest they are inconvenienced or JOYCITY will post relevant notices on the JOYCITY website and/or the brand website of the respective game. Where a user (is considered legally underage or a minor) has made payment without the consent of the custodial entity or legal guardian, the custodial entity or the legal guardian has the option to contact JOTCITY Customer Support to request a refund. A request Refrain from the use of offensive, vulgar, vile words, or sexual expressions that may offend other users; Attempt to gain benefit or disrupt fair gameplay by manipulating game data or game calendar/time 1. - Enjoy seasonal ranking, league tournaments, and guild match! c. The following includes important guidelines for restoration requests. Users engaging in such transactions or advertising the services associated with said transactions intended for benefit 2. - 24-hour online customer support Transcend Skills- You can add new stats by transcending Season 4 6 Infinity or above S, Joycity Platform is a comprehensive platform to support players to play all Joycity games with a single account.However, you do not have to sign-up to become a member of Joycity Platform to play Joycity games. Alliance Menu- Tap the [Alliance] icon on the bottom left corner to enter the alliance menu. Alliance Benefits- Receive support from your alliance members to reduce tim. Copyright JOYCITY Corp. 1. Shipping 1. harm to another users use of the Service within the Game, on related websites, community pages, etc. JOYCITY Corp. Gunship Battle Total Warfare. If a user suffers due to another users inflammatory or inappropriate behavior during the course of the gameplay, a report can be filed with Customer Support as per this policy. a. DOWN 5,000,000 + Previous. 4. ), Where the use and/or distribution of aforementioned illegal applications/programs has been confirmed and the improperly acquired in-game content cannot be reconciled, Using multiple accounts and/or illegitimate gameplay access methods, Creating multiple avatars/ Admirals/ Captains/ Commanders/ etc. The chips of the visitors of the, Writing lessons are very important for students, but it is just as important to get great grades on your homework. Users will contact customer support or send an email to support@joycity.com to submit inquiries or complaints about the Game. JOYCITY does not take responsibility for such matters arisen from personal negligence. They show as being deployed when I have no active deployments. Tap the Store icon on the top right corner in the game. 2023.02.13 Refrain from engaging in coordinated action with others for the purpose of committing slanderous, anti-social, or unlawful acts toward a specific nationality, race, religion, Development and distribution of 3rd party, hack, or illegal applications 1. Refrain from the use of illegal software or hardware that may have an adverse impact on the Game; (and where JOYCITY cannot recollect any such unfair profit gained due to it having been spent), Where user disperses a way of using a process provided by an open market store maliciously within the Game or through the official community site. 2. Go to the "Gem" store and click the package of your choice. 4. Within exclusive parameters, users may buy, sell, or exchange items and a. But if you dump money in this game, be prepared to loose what youve paid into. Such an act disrupts game play, depriving users of game experience. of intent, degree of situation, its impact on the Game, history of delinquency, etc. 5. 3. Inappropriate behavior refers to an act intended to interrupt or do (In such case, JOYCITY will reconcile all illicitly acquired in-game content), Exploitation of a system error (bug), sharing any bug with the community, and/or repeatedly and/or abusing the aforementioned bug for profit, causing a significant impact on the game. Informing other users on how to exploit program bugs, design flaws and other abnormal ways to play the game Creating a harmful bug within a game or implanting a cause for potential game error by manipulating resources within the game without permission; Ive sent in tickets to JoyCity and all I get is a response saying its been handed to a development team (2 weeks ago) and still no reply or updates. This Operation Policy is part of our effort to optimize game experience. for payment cancellation may be submitted to customer support. The user may 4. After game starts, go to 'Settings > Pr. All users are obligated to read and agree to this policy. Unfair profit (e.g. All restoration requests must originate from the registered account holder [Pirates of the Caribbean: TOW Customer Support] Finding Lost Email Account1) Character Name : 2) Captain Level :3) Fortress Level :4) Amount of Gold : 3. Tap "Purchase" and select the payment method from the list to make purchase. (In such case, JOYCITY will reconcile all illicitly acquired in-game content), Where reconciliation of illicitly obtained game content is impossible (Due to abuse of exploit and/or abnormal gameplay), Cash transaction; commercial advertisement, Account Selling, Trading, or other Unapproved Sales. 2. a. where payment is made within the scope of property, whose disposition has been granted by the legal guardian, or where the report made by the minor is found to be false. A name that may infringe on a trademark or intellectual property rights Our Customer Support system has changed from sending email to. ), Any acts of fraud including misleading other users to obtain unlawful gain and/or cause disruption to other users (In such case, JOYCITY will reconcile all in-game content obtained from this act), Any gain through which the aforementioned fraudulent methods cannot be reconciled, Attempt to manipulate system errors(bugs) and abnormal gameplay, Where system errors (bugs) or abnormal gameplay have been carried out, insignificantly impacting the game. Q. A name that may devalue a specific country, race, religion, gender, or the impaired; Do not engage in coordinated actions with others for the purpose of committing slanderous, anti-social, or unlawful acts toward a specific nationality, race, religion, ethnicity, gender, or the impaired. Ill-intentioned development, use, and distribution of hacked or illegal applications; User obligations 9. This Operation Policy shall be implemented on February 28, 2022. 2. 1. Users shall not negatively manipulate a system error or bug incurred during game play and are required to report such instances immediately. Users clearly Value 1. JOYCITY Corp. Gunship Battle Total Warfare. Quality 1. Their wait room has multiple iPods setup, a TV, various magazines and a free pop fridge. ), Using abusive language, sexual harassment, or slander, while making an inquiry over phone or on visit in person, Using abusive language repeatedly, disturbing a one-on-one inquiry session, Submitting of inquiry related or unrelated to a game while using abusive language, Obtaining unlawful profit by misleading other users and other acts of fraud (In such case, JOYCITY will recollect all goods and other benefits obtained from this act), Where the relevant items cannot be recollected in connection with a case of fraud as stated in the foregoing, Attempt to manipulate system error or bug, Where the Game has been played without the users awareness of a bug, or game play has been carried out only a few times during that state, limiting its impact on the JOYCITY will execute corrective action against any and all confirmed fraudulent activity implied or otherwise. Using in-game communication to promote any commercial activities unrelated to the game, Security system validation (i.e., CAPTCHA, etc.) 6. a. 1. This page was generated at 04:57 PM. Do not engage in commercial advertising or promotions. 3. a. 5. (In such case, JOYCITY will recollect all goods and experience 5,000,000 +, We guarantee no security issues with the official. (Send Request) > iOS, I paid, but the products were not sent. Joycity Platform is a comprehensive platform to support players to play all Joycity games with a single account.However, you do not have to sign-up to become a member of Joycity Platform to play Joycity games. Go to the "Currency" store and click the package of your choice. Tap the Store icon on the top right corner in the game., 2. has recognized it or not. 5. 8. [ONE Customer Support] Finding Lost Email Account1) Character Name :2) Lord Level :3) Castle Level :4) Amount of Gold :5) Any Other Info : You can easily login with another account by following the route below. How to Login with Another Account- [Turn on Game] > [Lord Profile] > [Settings] > [Account] > [Logout] > [Choose Login] However, if you select 'Start Now', you will be given a guest account. User rights effort to optimize user experience. An offense such as using an illegal program, dishonest use of another persons account (or ID), and disclosure of another persons personal information is subject to not only the 4. We have over 1,000,000 users and companies will listen to us. within the Game. Game Features: FORM ALLIANCES AND DOMINATE THE SEA. Email: support@joycity.com. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. JOYCITY owns and operates the Sites, and is the company that collects Personal Information on our site. Copyright in other games. 4. 4. DOWN b. JOYCITY will not be responsible for the loss of an item or in-game currency caused by carelessness or willful misconduct or the users unfamiliarity with the relevant terms and website, the brand website of the Game. An attempt to facilitate and/or engage in an unauthorized transaction in exchange for in-game content (items and/or currency, etc.) The aforementioned necessary measures include account suspension, name change, or content deletion in accordance with this Operation Policy with or without notification to the user. order or established social morals and good customs. 3. Items, goods and experience obtained directly or indirectly through the inappropriate use of the Service or an open market store will be all recollected or deleted. Battle enemy units to defend your, Visit Gunship Battle Total Warfare Website, Snake Slither Go Chase - Frontier Battle with Worm. We will help you out after asking several questions to confirm that it is you talking with us.If you have lost the email account you have linked, please make inquiries to our customer support with the information stated below added. Equip Character Title______.png- Tap [Title] to equip the character title.- Character title will be available when you have all the cha, We will tell you about upgrading Skill in Game of Dice. Follow the form below after checking the information and put in a 1:1 inquiry for quick support. User may object to any unfair treatment deemed or damages incurred while using the Service. 3. JOYCITY is not liable for any damages sustained from access provided by way of personal negligence. b. To contact from in-game, go to Settings > Customer Support. b. A name advocating the insulting or slandering of others; Choosing Parts and Materials- There are, Welcome to the guide!Do you ever wonder whats at seain Gunship Battle: Total Warfare?You wont miss a detail if you follow this guide! Refrain from engaging in commercial advertisement or promotions; All rights reserved. I used smart switch and it said everything was transferred well not the case not one game was transferred and. As used herein, fraud refers to an act of gaining unfair profit by deceiving other users, using a system (such as chatting, transaction, mail, memo, gift, etc.) ________.png How to Check Your Character Stats_________.png- Tap the information button to check your equipped characters stats. Refilling game cash through unconventional methods such as hacking or illegal payment; 21 reviews of Joycity Tires "Went in for summer performance tires and rims because they always have great sales. It is possible.Every game from Joycity saves its data on the Joycity platform.Even if you have to reinstall because you changed or formatted your phone,as long as you login with your Joycity account, you can safely reload data.This is calledLink Account. How to Link Account- [Turn on Game] > [Captain Profile] > [Settings] > [Account] > [Link Account] > [Google/Facebook/Email]However, if you have canceled your membership, all data is deleted so it is impossible to bring back data. with cash or tangible goods. a. 1. Cash transaction Ships- Ships are used to battle at sea. A name that is anti-social or prohibited by law; c. Users can better protect personal information by periodically changing the password for their accounts (ID). for any loss and the account in question will risk permanent suspension. Battle enemy units to defend your b. 7. 1. If you are a Gunship Battle Total Warfare customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gunship Battle Total Warfare. This Unapproved transaction-related provision applies also to the exchange of the following non-cash items: goods with property value or characters, items, and in-game currency used JOYCITY will promptly respond in the order in which the submissions are received. [How to Check App Store Payment History]1. JOYCITY website, or community page based on the following provisions in the table below. 4. They force you to sign in, if you dont they punish you. Your real card info stays hidden. We will help you out after asking several questions to confirm that it is you talking with us.If you have lost the email account you have linked, please makeinquiries to our customer supportwith the information stated below added. name alterations based on rational, objective judgement. Our mailing address is JOYCITY Corporation, First Tower 11F, Bundang-ro 55, Bundang-gu, Seongnam-shi, Gyeonggi-do, Republic of Korea and our customer service email address is privacy@joycity.com. 3. JOYCITY may ask for the submittal of a document proving Comment Such users may be prohibited from the Service including but not limited to accessing to the Game, game-related brand websites, the All responsibilities for using the account (ID) lie primarily with users themselves. a. b. Please Unfortunately Joycity as a company has several problems but mostly it comes down to company culture and poor customer service. We are our own alliance. If you prefer to download an APK, here are steps to install the game manually. may buy, sell, or exchange items and in-game currency, etc. Let's play Game of Dice~. b. JOYCITY will continue to strive to block inappropriate posts or images from JOYCITY sites, notice boards, and game-specific communities. JoyCity initially explored solutions from other cloud vendors but ultimately settled on AWS. [ONE Customer Support] Finding Lost Email Account1) Character Name : 2) Lord Level :3) Castle Level :4) Amount of Gold : 5) Any Other Info : Once a month of implemented After login, the game loads but it gets stuck at 100% and it crashes. 5. Copyright JOYCITY Corp. All rights reserved. Recovery requests are handled in the order they are received. JOYCITY may not accept requests for payment cancellation where the effect is applied upon purchase or where the content is used partially or wholly. 6. to other users (In such case, JOYCITY will recollect all goods and experience points obtained), Where a user is aware of a bug and repeatedly and/or intentionally exploits said bug for personal profit, which has serious impact on a game, or makes said bug known to b. b. Unapproved transaction Period. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Game (In such case, JOYCITY will recollect all goods and experience points obtained. Pulling issues faced by users like you is a good way to draw attention of Gunship Battle Total Warfare to your problem using the strength of crowds. (Send Request) > Google Play. DOWN However, recovery is not possible if the item or in-game currency that the user reports as lost does not exist within the game and/or if JOYCITY cannot find objective data. I lost everything and I'm back to day one it suckz I'm passed off a lot Actually, I got a new phone yesterday I had a Samsung galaxy a13 now I have a galaxy S20fe.
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