in several styles, colors, and wood grain finishes. Our products are made of durable materials that resist wear and tear, so your new bathtub, shower, or wall surrounds will look new for decades with minimal maintenance. In 2021, West Shore Home was the countrys largest door installer on the Qualified Remodeler Top 500 List, and it ranked sixth among remodeling companies overall. Overall, customers were pleased with their finished projects from West Shore Home. If you repay your purchase in full before the end of the promotional period you will not have to pay any finance charges. So I ask for an itemized estimate with only the larger bathroom. This means that when you hire this company for your bathroom remodel, you know that only company-employed personnel is coming to your home. They were very courteous and friendly and explained what they were doing. How much does it cost to remodel a bathroom? We may receive referral compensation from some of the companies on our site. The shower installation was done several weeks and that came out so nice I enjoyed the whole experience with west shore home. A professional young man named Darrell came on time to my house and added a shower caddy . This compensation does, Pennsylvania (Pittsburgh, Harrisburg, Mechanicsburg, Lancaster), Florida (Tampa, St. Petersburg, Clearwater, Brandon), North Carolina (Winston-Salem, Eastern North Carolina, The Triangle, New Bern). Overall he did cover up the gaps & he did his job. Any finance terms advertised are estimates only. West Shore Home also offers a number of window styles and free installation on all windows. Hampton, VA, Brandie Humphrey Very polite and answered all my questions clean up after thay was done explain how thing was going about the work thay was doing .Thomas R &Paual J &Austin B was very nice at all times. All of its windows include a full lifetime warranty. The company doesnt specify which brands it uses, but all of its doors meet or exceed industry standards for security and energy efficiency. Judy Tilley, The crew was professional, friendly and very polite. Youll need to contact a, after several discounts. No finance charges will accrue on your account during the promotional period, as set forth in your Truth in Lending Disclosures, and you will not have to pay a monthly payment until the promotional period has ended. We hope to work with you soon. He removed our tub-shower combination and put in a new acrylic walk-in shower. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. We had West Shore Home install a bathtub today. They did a great job. They are miracle workers. Westshore home was extremely professional from the sales representative who came to my home the wonderful installers, Franklin and Jordan. The installer at that time did an excellent job. Kingsland, GA, Sharon Lotze Below, weve broken down West Shore Homes pros and cons, services, availability, and customer reviews. However, some locations dont offer door or. At first I was so impressed with this company but now I'm so unsatisfied. Winter Haven, FL, 1 year ago Avie Eadens. Installation experiences will vary by location. Although they only do the shower area we decided to set up an appointment to have our tub converted to a shower. They worked together well. Use of this site constitutes acceptance of our User Agreement and Privacy Policy and Cookie Statement and Your California Privacy Rights. Thank you, guys, so much for a job well done. However, the company doesnt replace or repair glass panes in existing windows; its technicians only install. After the project was complete, I asked for a breakdown of all cost in respect to the labor, fees, and materials used for the project in my shower. Edited March 11, 2022, Anna Morales At West Shore Home, we understand that your time is valuable. International Association of Better Business Bureaus. Five star review if it's true. It also doesnt offer tubs or showers made from materials other than acrylic. Ad Choices. Working alone, he finished the job in 6 hours. BBB Business Profiles generally cover a three-year reporting period. We are aware of the supply chain problem but cant get any ballpark estimates, even though the item is in the warehouse.Randy T. via BBB, Overall disappointed: Expected much better service from the extremely high price for a bathtub replacement. Some locations may not offer all of the listed window types. Bradenton, FL, John ferry Great job Emma, Joe , Deon, and Jordan. You may also prepay your account at any time without penalty. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Local West Shore manager Eric claimed they never received a request to include a door, and insisted that I pay an additional amount $900 to install the door. They told us they can't because the handle is to close to the tubs entrance. Baths Windows Doors. We were very amazed at the quick and professional response. Mike J. and Mike D. did a great job on my windows and cleaning up after themselves.Thank you. Mr. West Shore, you have all my money but you will not respect me enough to provide transparencies in your business practice. You will not be disappointed! The project was pricey and a lot of time lagged while West Shore and I attempted to bring this project to a close.This was a very disappointing experience I felt deceived by being forced to pay the additional $900 to receive an item that I asked for initially at meeting with Joshua. Kansas City, MO, 1 year ago See design consultant for details. But that was pretty much where we were hoping we could land. We had two new walk-in showers installed in two bathrooms by the same installer, Alec DuBreuil. You absolutely rock. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Exactly 2 yrs into this project (8 service orders later), we had to have it redone! West Shore Home offers potential customers financing options should the need arise: Unfortunately, West Shore Home is currently only available in five U.S. states: West Shore Home also provides service in the suburbs of the cities listed above. April 17,2023. West Shore Home's wall surrounds are all one piece so you don't have to clean out grout lines between tiles. BBB reports on known marketplace practices. Thomas and Sharon Lotze batch on o3/10/2022. Other features and options include glass inserts, storm doors, and transoms. I have loved this process from start to finish. Other features and options include glass inserts. Lakeland, FL, Denise McCoy Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. He gave you all the information you needed to make and informed decision, he answered all of my questions and I was comfortable with the purchase that I made. I can't say enough about the 3-man crew that installed my windows today. A design consultant will come to your home, assess your bathroom, and give you a quote on the spot. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. EVERYTHING Cody had promised us ABSOLUTELY came true. He certainly is an asset to this company. We reviewed each companys licenses, certifications, and liability insurance coverage. They are a very skilled company. I have never received a call back.Recap of issues:- The bathtub faucet was never installed - The bath installation seems to have damaged or blocked the sink drainage pipe. Knightdale, NC, Karen Buckley I was involved in the remodel process by selecting where my trays, grab bars and foot pedal were tailored to my needs. Kinston, NC, Susan J Though some homeowners noted that the prices were high, they complimented the quality workmanship and recommended the company to others. It took them 12 days to finish. Working alone, he finished the job in 6 hours. Very professional.We had two new walk-in showers installed in two bathrooms by the same installer, Alec DuBreuil. Ooltewah, TN, Jerry Rea While being a paid subscriber to Best Company for Business does not directly , Avie Eadens They immediately began work. The cost typically breaks down to about $100 to $200 per square foot of bathroom. Products & Services Window Installation, Door Installation, Replacement Windows,. Shelbyville, KY, Phillip Lagrave We told Cody we want to get rid of the old bathtub and replace it with a walk-in shower. Its bathtubs and shower surrounds are made of a non-porous acrylic that is easy to clean and maintain. Architectural Digest may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. This isn't professional if you ask me. He made sure the rest of the shower was in good working order while he was there and never made us feel as though he needed to leave making sure we were satisfied with the work. Offer not valid on previous sales or estimates and cannot be combined with other offers. Book B&B Ateneo, Sestu on Tripadvisor: See 16 traveller reviews, 17 candid photos, and great deals for B&B Ateneo, ranked #1 of 6 B&Bs / inns in Sestu and rated 5 of 5 at Tripadvisor. No so. Steven and Koda were my installers. At west shore home you will learn everything you need to know about windows and doors or shower and baths, or both. Its also extended into more states and now operates in 23 cities and metro areas. I have CALLED AND CALLED and at one time I was assured someone would come out. It is very expensive. Call 866-393-4573 for financing costs and terms. The customer service it is so nice too. Anyone would be fortunate to have these guys do work for them. They both was very nice to my husband and myself. He wasn't the type of salesman who tried to to push you to purchase something that you didn't want. Miami, FL, JDSmoak How much does it cost to replace an entry door? Its headquarters currently has an, from the agency based on its transparent business practices and handling of customer complaints. SHIRLEY ROUSE. They made sure we could see the process and ensured we had a say in the location of shelves, grab bars etc. fra107. You begin to hear more noise from outdoors. Other restrictions may apply. Need to find a different location? Little River, SC. Gaston, SC, Joe Williams Harrisburg, PA, Rita Wyatt Fiberglass doors are the most popular. He gave me his phone number so that I could contact him with any additional questions that I had. Anyone can write a Trustpilot review. I had a Crack in my previous shower and it was causing damage. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. The windows appearance is outdated or doesnt match the rest of your home. Flash Sale All rights reserved. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that As a matter of policy, BBB does not endorse any product, service or business. Everything else was amazing. He removed our tub-shower combination and put in a new acrylic walk-in shower. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. You see visible damage such as deterioration, chipping, or water stains. We analyzed 100 reviews from Best Company and the BBB to better understand homeowners experiences. Reel. All of its windows include a full lifetime, . Wesley Chapel, FL, Jeannie P Larry West Shore Home allows you to add a number of features to the wall surrounds, such as grab bars, seats, and shelving. They had it installed in the one-day time frame as promised. The West Shore Home sales rep, Anthony Anderson did a great job helping us chose just what we thought we needed and wanted and made good suggestions. This company offers bathtubs, showers, tub shower combos, and tub-to-shower conversions. All of our encounters to date have been very professional and everyone was very detail orientated. They do not say If You Qualify..I truly thinkbtjis is false advertising. Harrodsburg, KY, W T Jackson Jr & Tim F. They installed the walk-in shower in our bathroom on Thursday, June 4th. . Although it took three months to get my shower stall manufactured, once they installed it, they finished the job in one day---except for the leak that damaged the sheetrock and flooring in my room that is adjacent to the bathroom. I scheduled a repair on our handrail in one of our showers. He was very courteous and professional and really held our attention for sometime. My 1 Day project took five days with many hiccups along the way they left me with damaged walls damaged tiles broken personal property and damage to my ceiling. Now 9 months later my drain has come apart, the caulking is coming loose and has turned in color. We were so impressed with Zack and his level of professionalism and knowledge about the company and the product he was selling. The installers were kind as can be and very receptive. Window installation is only available in the companys Florida, Indiana, Kentucky, North Carolina, and Pennsylvania locations. The installers , Joe B, Joseph S and Jacob W., arrived on time . This business is in an industry that may require professional licensing, bonding or registration. Knoxville, TN, Suzanne Bogan How many bathrooms are in a typical home? 4.4 (241) Verified Reviews -25 of 241 reviews Pamela T. 5.0 09/22/2019 It went well! West Shore also installs sliding glass doors for your patio in two-, three-, or four-panel designs and hinged and French interior or exterior doors. It was a bit expensive but we figured that the Quality of the product was worth the cost. I was without a shower for a week. They were great and did an amazing job. Loris, SC, West Shore Finally, we reviewed the companys years of experience and customer reputation on the Better Business Bureau (BBB). He explained each step thoroughly as well as working neatly and efficiently. I would use West Shore again, and I will tell everyone about your company. Sales rep Cody L answered our call and came to our home to explain the origin of West Shore Home and the services they provide. All doors are Energy Star-certified and fitted with locksmith-grade hardware. Youll also find cost and financing information and answers to frequently asked questions. We are so please with this project in our house in Lakeland fl. Dexter and Joe were on time and finished in a timely matter.Date of experience was the 28th not 27th. Basically this makes the finished product look cheap and definitely not worth the price we paid for the remodel. My third project was my walk-in shower which Nick and Chris did an awesome job. Steve V. said: When I decided to do some remodeling and ad a drop ceiling I knew I, Will R. said: We went and got three quotes. One of my sinks will no longer drain, and that sink shares a drainage pipe with the shower. Unlike other remodeling services, West Shore Home doesn't employ any third-party subcontractors. The wall on the left side of the shower was cut wrong and the shower door that I had installed does not fit right because of this. They were here on time and very courteous. Thanks everyone so much!!! They conducted themselves in a skilled and professional manner and were pleasant and courteous in every way. Many of West Shores products function similarly to tub liners in that they include grout-free wall surrounds in addition to the tub or shower itself. Find out how we combat fake reviews. Hopefully, the gentleman in charge will lighten up/understand their customers., and is available in 23 cities across 16 states. West Shoe Home LLC offers sales and installation of windows and doors, and bathroom remodeling and upgrades. one star review if it's a scam. The sales rep (Davis Moore) was courteous, professional and an expert on the product, he covered every aspect of the process & answered all questions we had. He answered all of my questions thoroughly and explained in detail. As a matter of policy, BBB does not endorse any product, service or business. Keep in mind that some customers reported pushy upselling. 3 Things to Look for in a Bathroom Remodel Company. Everyone involved in our bathroom/shower remodel did an excellent job. If you repay your purchase in full before the end of the promotional period you will not have to pay any finance charges. BBB reports on known marketplace practices. By 4 oclock the job was completed & just beautiful. I would would think for $15,000 they could throw in a nice shower head. With industry-leading products and service, an excellent history of reviews nationwide, and a host of customer-friendly perks, we're the bath & shower remodeling company for you in Knoxville, TN. I am so happy with my new walk-in shower! Had an issue with the beach seat. I thank west shore to do our shower look so gorgeous it make look also bigger. West Shore Home is headquartered in Mechanicsburg, Pennsylvania, and is available in 23 cities across 16 states. I'm so unhappy right now Josh, Phernell, and Bob were amazing. Fixr estimates that the average, . They put in the shower, but put the handle close to the tub entrance. The companys website does have several details about financing. Exceptional Service Refined with Efficiency in Mind. In the same appointment, a representative will take measurements of your bathroom to order custom-fit pieces perfect for any floor plan. they were kind, courteous and so skilled. Once again, I would highly recommend West Shore Home for your shower project. they were very detail oriented and professional about there job plan. Steel, fiberglass, composite, and wood doors are typically the least expensive, whereas aluminum and iron doors are the most expensive. , and Virginia. Our sells man Andrew took extra time with us explaining and showing us how the process would work and the lifetime guarantee. Zach did an amazing job. all were courteous and professional, was a great experience for us, I highly recommend this company for in home upgrades, and am considering having West Shore upgrade the windows in our home in the near future. Financing is subject to credit requirements and satisfactory completion of finance documents. Because theres no grout to scrub and our products are mold, mildew, and crack resistant, cleaning your new bath or shower is a breeze. He too was courteous and polite. My husband & I are very pleased with the final product. Phone Number: (717) 697-4033. Jonathan and Michael did an excellent job with the installation. Then, we created a rating system based on several factors to score them. West Shore Home products come with a lifetime guarantee. They both worked very hard, and I highly recommend this company. Consider replacing your windows if any of the following circumstances apply: According to Fixr, most entry doors can be replaced for $800 to $2,000, though the average cost is around $1,200. BBB Business Profiles may not be reproduced for sales or promotional purposes. West Shore Home offers financing options to help you pay for the products. Lastly, they cleaned up both days before they left. Garner, NC, Axel Rouse The installation takes one or two days including cleanup, though you may have to wait several weeks for the product to be ordered and shipped. That we will recommend it to all my friends. 100% of a You were awesome. They finished the work in just one day. He measured and helped us to make the decisions of how to exchange our old garden/whirlpool tub into a beautiful huge shower. These doors usually cost $400 to $4,000 including installation. The company doesnt specify which brands it uses, but all of its doors meet or exceed industry standards for security and energy efficiency. What are the benefits of remodeling a bathroom? Thank you for a job well done. Atlanta, GA, Susan K depends on several factors, most notably the bathroom size and extensiveness of the remodel. Its bathtubs and shower surrounds are made of a non-porous acrylic that is easy to clean and maintain. This was a day short of three weeks! High Point, NC, Karen Prosser Offer expires 5/7/23. I have pics showing all the areas that need caulk. West Shore Home is here to make one of the most daunting projects, bathroom remodeling, easy and convenient. we had a tub-to-shower conversion done at our previous address in Newport News Va. Tampa, FL, LaCelle Howard However, when you buy something through our retail links, we may earn an affiliate commission. , though you may have to wait several weeks for the product to be ordered and shipped. Now we are Raving Fans!!! Here are the metro areas the company serves: Maryland: Baltimore, Salisbury (bathroom only), Tennessee: Chattanooga, Knoxville (bathroom only), Virginia: Richmond, Virginia Beach (bathroom only). They were both very courteous kept my house clean they both work together as a team and thats what yall are looking for and they made a beautiful shower insert, I am so happy with what they put in my bathroom. All rights reserved. Update the look and functionality of your bath / shower with features like shelves, caddies, grab bars and built-in seating to ensure a safe and comfortable bathing experience. Angier, NC, molinares0312 We researched dozens of remodeling companies. Ray and Eric did a fantastic job installing our, and it looks great. 12 MONTHS NO PAYMENTS, NO INTEREST* & Free Installation** I had questions throughout the beginning and they immediately got my answers once complete they went over what was done. Get a Free Quote Today. We love our two new showers! The nationwide average is around $5,500 but can range from $1,600 to well over $100,000. Patrick and Claud showed up within the time that we were advised they would be here. Alex is a great asset to your company. Beyond the monetary value, a remodeling project offers the opportunity to improve your bathrooms energy efficiency or add accessibility features such as grab rails or a walk-in tub. If you live in its service area, it's worth contacting the company for a quote to compare to other bathroom remodeling companies, as well as read verified West Shore Home reviews to learn of the experience of actual customers. Clayton, NC, Barbara Leirer Some say the price difference is worth it due to the high-quality products and customer service that West Shore Home provides. It goes against our guidelines to offer incentives for reviews. The management was not at all easy to deal with concerning most everything, including the possibility of a new installation of a shower. I don't like their false advertising, as I financed n are paying interest ,they advertise no interest. We purchased a package 9 months ago. With over 15 years of experience in the bathroom remodeling space, our experts understand the needs of Dallas homeowners. We called them about putting a sliding glass door on our shower. He advised there would be an 8 - 12 week wait with which we agreed. On the negative side, many customers experienced customer service issues. The management was not at all easy to deal with concerning most everything, including the possibility of a new installation of a shower. To say that I am disappointed is an understatement., They always keep their word on taking care any issues. We spoke with company representatives to learn how the installation process works and determine how each contractor customizes projects for each home. Thanks to all for your help. In my opinion Emma showed excellent attention to details and knowledge of her profession. Youll also find cost and financing information and answers to frequently asked questions. We decided to cancel other appts that we had later in the week. The window is difficult to open or close. I paid them in full (over $14k), and they never returned. Minimum purchase $9,999 required. The installation takes one or two days including. Enjoy your new shower with updated accessories like shower heads and multi-function hand shower. I didn't want a curtain. To top it all off, we back everything with our zero-risk assurance to guarantee that you don't overpay, you don't have to put your money at risk, and you don't have to worry about the product because it is all backed by a double lifetime warranty. However, the company doesnt replace or repair glass panes in existing windows; its technicians only install new windows. bathtubs and showers and converts tubs into showers. They answered all my questions This was overall quality service. The project itself is not a complete waist but needs further repairs and adjustments because improper window seals were installed which leads to water leaking into the outside room of my house. We can make your bathroom handicap accessible with a low and no-threshold option that will make getting in and out of the bath or shower easier than ever. I was told no it was a package deal that could not be separated. He had to improvise when he finished it looked like the shower base and the base had been made as one piece. I now feel safe when I shower with the super strong grab bars and my solid teak seat. Overall, customers were pleased with their finished projects from, . They worked hard throughout the day and cleaned everything up before they left. *Financing offers a no payment - no interest feature (during the promotional period) on your purchase at an APR of 17.99%. Jimmy and Kyle were very friendly and professional. My installers were Brian J. Attractive shower surrounds, accessibility features, and flexible financing are just a few reasons to renovate with us. My name is Karen Buckley. It looks great. Although I felt the price was steep, we hired West Shore Home to do the work. very expensive for what you get I recommend shoppers to continue to shop and stay away from Westshore homes. Thank you Anthony F. Alex M. and Jason P. I will highly recommend West Shores to others. We are looking forward to using this nice big shower and not having a fall or trip over the old tub we had. All doors are Energy Star-certified and fitted with locksmith-grade hardware. services that, when utilized, may impact its score on BestCompany.com. Copyright 2023 West Shore Home. West Shore Home's bath remodeling division focuses on durable products, lightning-fast installations, and a customer-focused, convenient experience. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Looking forward to using our new showers and would recommend West Shore Home showersno more ugly grout to clean and no more old outdated tubs. The first time, I left a message. The install crew should be recognized as well, the crew leader (Casey Sutton) & the team members (Jason Stamps & Bradley Fischer), their work was efficient and very high quality, it was obvious they all were highly skilled tradesmen. offers the service or product you need at the location nearest you, as its window and door services are not widely available. West Shore Home installs high-quality baths and showers in just one day. has been accredited by the Better Business Bureau (BBB), for 15 years. They need to focus on training and accountability and less of joe and Kristen and the bogus commercials. Heres how the company stacks up to the competition. What normally would have taken a couple of days was completed in just one day. I had question about this company because my shower was done by the previous company. Steel, fiberglass, composite, and wood doors are typically the least expensive, whereas aluminum and iron doors are the most expensive. The sheetrock guy did an excellent job, but the flooring now has black mold from the leak where a connector wasn't connected properly, causing the leak. Columbia, SC, paul thorne They worked until the job was done. Thank you Jerry and B for a job well done. On the second day Erik came and installed the shower bench and provided extra care in making sure we were completely happy adding some additional sealant and touch up work. No finance charges will accrue on your account during the promotional period, as set forth in your Truth in Lending Disclosures, and you will not have to pay a monthly payment until the promotional period has ended. The installers who came to our home to make our dreams come true were JAMES W and TIM F on 06-30-20. for your patio in two-, three-, or four-panel designs and hinged and French interior or exterior doors. deserve their business.
