What happens if I am late for my appointment? (Press 0 if the customer doesnt have an account number). Can I use bright on if I have fillings, bonding or veneers? Any deviation from the prescribed treatment plan is not advised. Use FedEx Ship Managerat fedex.com or other FedEx Ship Managersolutions to create and print an international return label, plus customs documentation, then include them either in the original shipment to your customer or in a separate correspondence via a PDF attachment. Or, show the barcode on their mobile device at a FedEx Office or FedEx Ship Center counter, where a FedEx team member will scan and print the label for them. In addition, a Return Material Authorization (RMA) reference field, printed on the label and your invoice, is available to help you track your return shipments. If youre unsure about asking for a touch-up, please contact us via chat, phone call, or email to speak with our dental team. [deleted] 2 yr. ago Our Standard Shipping charge is $7.50 for all orders under $40, in addition to the product purchase price. One of our state-licensed dental professionals uses the impressions of your mouth or the 3D image from your SmileShop visit to see exactly whats going on. 50% more effective claim is based on a comparison against string floss after 14 days where water flossing was found to be 50% more effective for improving gum health (reduction in gingival bleeding). A per-package service fee will apply after the label has been used. Learn more on our Returns page. First brush your teeth but do not floss. Compared to a professional in-office dentist treatment. 1SmileDirectClub treatment is backed by our Lifetime Smile Guarantee. Either way give us a call and well work with you to develop the best path forward for your treatment. It is mandatory to procure user consent prior to running these cookies on your website. If not, you can purchase our remoteimpression kit or book a 3D image appointment and a registered dentist or orthodontist will review your smile for you. For information on other FedEx Ship Managersolutions, contact your FedEx account executive. We went to great lengths to develop great products intended to last for years and keep you grinning daily, but you may change your mind about a purchase or things break occasionally. Accessibility: Customers using Nighttime Clear Aligners may have careers or lifestyles that preclude them from wearing aligners during the day. Results may vary. Smile Direct Club | Impression Kit TrulyJacqueline 3.28K subscribers Subscribe 105K views 5 years ago Hey everyone!! Just use the unused strip to seal the package, then send your return. 2. We recommend using one of the following browsers for an optimal website experience. Dangerous goods and hazardous materials cannot be shipped. The fee amount is based on the type of pickup and how you request it: See FedEx Ground Call Tag inFees and Other Shipping Informationfor details. FedEx SmartPost Returns is an ideal way for businesses to provide their customers with a convenient returns method. Our SmileGuides use a highly accurate 3D optical camera to capture an image of your smile, including your teeth and gum lines. While were actively working to update our platform to allow a single user account to manage multiple customers, for now you will need to purchase each kit under a different email address to ensure proper prescription and monitoring of treatment. Once impressions are complete and ready to be shipped back, customers can choose one of the following two free options. Our SmileGuides are GDC registered dental professionals. If you are not located near a SmileShop, or if youd rather get started in the comfort of your own home, we'll send a prescribed impression kit to be sent to your door. SMILECHECK is our proprietary technology system that connects you and your prescribing dentist or orthodontist and manages your treatment plan and dental case records. Please note, you are responsible for shipping costs. Yes! You can see examples of how our custom treatment plans work by visiting our Results page. Is the cost of my impression kit refundable? Results may vary. Is there anything I can do to become eligible again? Will my teeth move more slowly because I am only wearing aligners at night? In the first 30 days of treatment: SmileDirectClub - Australia Reviews 689 Great 4.0 VERIFIED COMPANY smiledirectclub.com.au Visit this website Write a review 86% 2-star 1% 1-star 8% Filter Sort: Most relevant DL Deb LM 2 reviews AU 21 Mar 2023 Absolutely terrible customer service I started my treatment in 2019 and it was at best ok. FedEx also gives you the option to link the outbound and return shipments by tracking numbers, so you have full visibility to the round-trip shipment for both cost and inventory control. Limited time Monthly offers: Price extension - limited time. Start the fedex.com home page and go to the Create a Shipment page found on the Shipping drop-down menu. You recently completed your 3D image at a SmileShop, or you mailed back your impression kit to us. Under our 25-month payment plan, you can pay an initial deposit of 73.73, then 73.66a month for 25months for a total payment of 1915.23(1739 financed at 9.9% APR following a soft credit check**). If a shipment is lost by the carrier in transit, SmileDirectClub cannot process your return without shipping verification. Here are a couple of options to help your return package easily reach FedEx:. QR codes make returning online orders extra easy, with no printing at home needed. Say hello to Sensitivity-Free whitening and FREE shipping. Include them in a regular scheduled pickup. We recommend using one of the following browsers to access this site. How do I schedule a scanning appointment? FedEx SmartPostReturns is an ideal way for businesses to provide their customers with a convenient returns method. How do I know if Im eligible for an aligner touch-up? Teeth Whitening Kit Gel Pen Strips - Hydrogen Carbamide Peroxide for Sensitive Teeth, Gum,Braces Care 32X LED Light Tooth Whitener, Professional Oral Beauty Products Dental Tools 2 Mouth Trays 4.7 out of 5 stars 2,008 Nighttime clear aligner therapy is a safe and effective path to a straighter smile. Ship online usingFedEx Ship Managerat fedex.comorFedEx Return Manager. How do I clean the LED accelerator light? If a shipment is lost by the carrier in transit, SmileDirectClub cannot process your return without shipping verification. See SmileDirectClub.com/claims for details. Provide great customer service while improving your return process. Available for FedEx Grounddeliveries throughout all 50 states and intra-Canada (no transborder service to or from Canada). Please direct customers to FedEx customer services on0345 607 0809 or email uk@fedex.com. SmileDirectClubs custom-made, BPA-free clear aligners will safely straighten your teeth with at least 10 hours of continuous wear each night. How do I choose between an impression kit or a scan? You could be eligible for an aligner touch-up if you: Wear your aligners as prescribed throughout your treatment plan, except when eating or drinking anything other than cool water. (Privacy policy). The 30-day time period starts the day your aligners are delivered to you and you register them online in your account. If you only have one email address, there are many free email services available that you can use. Our Customer Care team is available 24/7 via text, video chat, email, or phone to answer your questions, no matter how small so we always know exactly how you and your smile are doing. Premium Teeth Whitening Kit with LED Light (2 treatments) Add to cart - $67.00. SmileDirectClub is a 6-year-old aligner company that offers remote teeth straightening for 60% less than braces. Its that simple, and were that confident. In the middle of treatment: If the pain doesn't go away, contact our customer care team at 0800 031 8113. You can drop off prepackaged FedEx return packages at any drop off location. But please note, youre responsible for any shipping charges when returning your aligners. For more information, visit Data Security Page, FedEx Express, FedEx Ground & FedEx SameDay, track the status of the return shipment online, download FedEx Express Billable Stamps FAQs, Not available for shipments rated with FedEx One Rate. Under our 25-month payment plan, you pay an initial deposit of 73.73, then 73.66a month for 25months for a total payment of 1915.23(1739financed at 9.9% APR following a soft credit check**). To get started, SmileDirectClub customers either can get a 3D image of their teeth in one of their SmileShops or have an at-home kit sent to them. Dangerous goods (except dry ice) and hazardous materials cannot be shipped. The 30-day time period begins the day your aligners are delivered to you and youve registered them online in your account. Visit our tracking page to track your package. The FedEx SmartPost Email Return Label also gives you and your customer flexibility. Customers aged 16 to 18 will need to produce a pre-signed parental consent form, either printed out/shown on a mobile phone, or be accompanied by a parent or guardian to the appointment. It shouldn't cost you everything to be a gamer. Before you can get that new smile we need you toagree to our recently updated legal disclaimers. Make your next trip to the dentist a great one. If you ever get off course because of a vacation or forget to wear your aligners, you can always reset your dashboard by clicking the "Get Back on Track" button. Enhance the power of your bright on premium teeth whitening with the same type of LED light technology used by dentists. Our clear aligners come as a set of multiple aligners. Aligners If at the end of your treatmentplan, having followed the treatment guidelines, you havent achieved a straighter smile, contact us so your dentist or orthodontist can re-evaluate your results. The FedEx SmartPost Print Return Label is available through the following shipping tools: FedEx Ship Manager. During treatment, if youre concerned your teeth arent moving as expected, please contact us via chat, phone call, or email to arrange a Smile Check-in with our dental team. We recommend using one of the following browsers for an optimal website experience. You can schedule a pickup for the next business day and up to 10 business days in advance. If you decide that clear aligners arent for you, outside of the first 30 days, you can still return your unused aligners for a prorated refund (based on the percentage of aligners returned unopened and unused). Please note that pricing may be different. Concealed damage is not covered. Or, if you begin treatment but are unhappy within the first 30 days, we'll refund your cost 100%. I have a QR code return label from a retailer working with FedEx.. To find the nearest USPS location go to the USPS website, Through a free package pickup. If our lab receives distorted impressions that prevent them from creating an accurate 3D model for our registered UK dentist or orthodontist to assess your eligibility for treatment, we will contact you to send another impression kit. This is part of our Lifetime Smile Guarantee. Its possible. What are our aligners made of? This soreness should gradually go away after the first few days. 20052023 Mashable, Inc., a Ziff Davis company. **"60% less" claim is based on Single Pay vs. average total fees for treatment of mild-to-moderate malocclusion. And don't forget to mail it back for that $18 rebate. Many FedEx locations can help you create a return label in-store. And dont forget to purchase your retainers to keep your straight smile in place. Want to return an online order without breaking the bank? If you want to go to another location, you'll need to pack your shipment before you arrive. Remove them when eating and drinking anything except water. Register your aligners at SmileDirectClub.co.uk/checkin. "Cleans 50% better claim is based on a comparison to a standard round filament brush. See the Declared Value and Limits of Liability section in the applicable FedEx Express Terms and Conditions or the applicable FedEx Ground Tariff. Explore your options with glasses that won't break the bank. Your term will be reduced based on the number of aligners you have opened and used. Still unsure? 2023 SmileDirectClub. fees (incl. Most SmileDirectClub customers don't need to make any additional visits to a dentist's office during their clear aligner treatment (for reasons related to the treatment) aside from regular dental cleanings. 10-hour aligners are safe and very discreet to wear because customers only wear them at night and when they sleep. Youre in the right place. Respond to each regular Smile Check-in from your dentist by sending an email with the requested photos. You can learn more about our clear aligner pricing by visiting our Pricing page. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? Established in 2014, SmileDirectClub is a teledentistry company that provides products and services for straightening your teeth at home. If there's a hot new product or a trend going viral on TikTok, Miller's ready to put it through the wringer to see if it's worth the hype. Customers do not need a FedEx account to return their IK. Next-business-day pickups can be scheduled up to 11 p.m. EST. fees (incl. Through a secure provider portal, your dentist can view images and dental impressions, and prescribe your treatment. Download the FedEx Mobile app, visit our label creator from a browser, or visit a FedEx Office or other participating FedEx location., ManyFedEx locationscan help you create a return label in-store. Dont forget: You need to notify us within 30 days of completing your treatmentplan for the warranty to remain valid. The registered UK dentist or orthodontist assigned to review and approve your treatmentplan will determine the required treatment length for your needs, but we straighten most smiles in an average of 4-6 months. Twitter continues to lose vital support from major companies. You also have the option to opt-out of these cookies. What if I think my teeth need more movement at the end of my treatmentplan? Go to the *Return label type drop-down menu and select FedEx Ground Call Tag. Please note: You are responsible for shipping costs when returning aligners. Yes. All Rights Reserved. All you need to get started is to apply. Call 0800 031 8396 and we'll be happy to help you process your payment for the remaining balance. Whitening Bonus Pack. Place your Next Day Shipping order by 12 noon CT, and it will be delivered the next business day via UPS Next Day Air. Use your Chewies for 1015 minutes at a time, 23 times per day. Its normal for the gel to foam on your teeth, and its harmless if you happen to swallow some. We'll refund the price of the replacement impression kit at the time of aligner purchase. Log in to your SmileDirectClub account or download our app to look at your 3D plan. Once your new smile is ready, you have two convenient payment options. A per-shipment service fee will apply after the label has been used (the service fee is per-package for FedEx International Ground shipments). Ive completed treatment, but think I might need a little extra help to achieve my desired smile. We make it even easier by shipping your aligners directly to you. Confident Smile Guarantee Return Policy Smile Guarantee Impression Kit At SmileDirectClub, we're all about making people smile. You can keep track of your aligners by logging into your account on our website. This 30-Day Money-Back Promise is part of our Lifetime Smile Guarantee. Clear Aligners & Teeth Straightening Kits | SmileDirectClub Official SmileDirectClub Site - Discover reliable and affordable aligners to make at home teeth straightening easier than ever for 60% less than braces! For patients under the age of 16, we need a parent or guardian's consent on the Medical / Dental History Form provided during the evaluation step to proceed with the SmileDirectClub clear aligner treatment. 3Half the cost of other teeth straightening options claim based on Single Pay vs. avg. Additional service options available include residential pickup. Am I a Candidate? If you buy something through links on our site, Mashable may earn an affiliate commission. Simply provide the date of the purchase and your order number, and we can generate a new code for you. Celebrate Earth Week with these sustainable bathroom products. Coverage is limited in remote areas. Maximum results when used as directed. Lifetime Smile Guarantee refunds If so, the store will either include a return label in the original shipment or send a label once you request it. A 1-week supply of bright on contains 1 pen and when used daily will get your teeth to their brightest bright. Average results after 1 week when used as directed. Click on your dashboard to enter the date on which you start wearing your first set of aligners and let the dashboard do the rest. As of Oct. 7, SmileDirectClub's impression kits are $41 off(opens in a new tab), dropping the price down to $18. Can I reopen it? This will then be reviewed and approved by a registered UK dentist or orthodontist. Once dry, pack it into its plastic case. All Rights Reserved True smiledirectclub.com /blog /what-happens-after/. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Open an account to save 30% off FedEx Express, access time-saving tools, and more! There are three key reasons to take advantage of SmileDirectClub's Nighttime Clear Aligners: Convenience: Customers can get the smile they'll love while only wearing aligners for 10 hours per night; Affordability: Nighttime Clear Aligners cost up to 60% less than traditional braces. During the 30-minute appointment, a SmileGuide will create a 3D image of your smile and send it directly to our lab to generate your custom treatmentplan. The FedEx Email Return Label also gives you and your customer flexibility. SmileDirectClub doesn't accept direct payment from insurance companies. We include Chewies with your aligners to help you get a tighter fit. There are three key reasons to take advantage of SmileDirectClubs Nighttime Clear Aligners: Convenience: Customers can get the smile theyll love while only wearing aligners for 10 hours per night; Affordability:Nighttime Clear Aligners cost 50% less than braces.6You can get a smile you love for a flat fee. Save up to $59: As of Oct. 7, get a SmileDirectClub impression kit(opens in a new tab) for $18 ($41 off the original price of $59) with code FALLSALE. If, within the first 30 days of your treatment plan, youre dissatisfied for any reason, contact us to return your aligners. diagnostics and exams) for braces and Invisalign treatment, as reported in a natl survey of practitioners. Comparison does not include added costs, such as retainers, and is limited to mild-to-moderate teeth correction, as braces and Invisalign may treat additional issues. Replace retainers every 6 months. This is not currently available in the UK. Your treating dentist and our dental team may advise you to wear your last set of aligners or to move on to the next set. Am I a candidate for SmileDirectClub if I have an implant? Youll begin wearing a new set of aligners as prescribed, advancing you to the next stage of your new smile. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Yes. SmileDirectClub is committed to supporting your Smile Journey for life. How do I know if I'm right for your aligners? Credit is subject to status and available to UK residents aged 18 and over. 2023 SmileDirectClub. Schedule a FedEx Ground Call Tag pickup online usingFedEx Ship Managerat fedex.com,FedEx Return Manager, FedEx Web Services and FedEx Ship Manager Software. Additional service options available includeHold at Location(available MondayFriday only). The maximum declared value varies by service. To schedule a FedEx Ground Call Tag pickup using FedEx Ship Manager at fedex.com, follow these steps: A per-package fee will apply. If you need to create a return shipping label and dont have a preprinted FedEx label or emailed QR code from your online store, you can create one on fedex.com via your computer or mobile app. Open an account to save 30% off FedEx Express, access time-saving tools, and more! I wasnt eligible for treatment when I purchased my impression kit or SmileShop visit. Available throughout all 50 states, Puerto Rico, Guam, U.S. Virgin Islands, all U.S. territories, and military APO, FPO and DPO destinations. https://www.fedex.com/en-gb/shipping/global-returns/how-to-return.html, SmileDirectClub.co.uk/en-gb/patient-portal. Wear your aligners all the time as directed by your prescribed treatmentplan. When customers ring FedEx if they dont have an account, number advise them to press 0. We recommend using one of the following browsers to access this site. Only customers who have purchased clear aligner therapy will receive a continuation of their bright on teeth whitening treatment in their aligner kits. Each aligner set is custom-made to safely move your teeth within the prescribed time provided by your registered dentist or orthodontist. 'Succession' Season 4, episode 6: What the hell is Living+? It is as simple as that. How do I preserve my new smile after treatment? Clear Aligners You must have a valid FedEx account number to order billable stamps. How do I know if Im right for SmileDirectClub clear aligners? Currently the Lifetime Smile Guarantee is for new Club members, Club members currently in treatment, and Club members who have finished treatment within the past 30 days. FedEx SmartPostReturnsalso offers an email return label solution. Available for FedEx International First, FedEx International Priority, FedEx International Economy, FedEx International PriorityFreight, FedEx International EconomyFreight, FedEx International Groundand various intra-country services where available. Offer ends 11:59 pm ET, 05/19/2022. See FedEx Print Return Label inFees and Other Shipping Informationfor details. If you decide SmileDirectClub aligners are not for you within the first 30 days, well refund the full cost. Vs. the leading countertop flosser. Based on clinical study. Visit a participating retail location below. If you are currently in treatment, you will become eligible again as long as you: Check in your aligners (check your email or the app to do this), Complete your future Smile Check-ins (via email or our app), Purchase retainers after treatment, replace them every 6 months, and wear them as prescribed. The registered dentist or orthodontist assigned to your case will decide what the safest and best treatment option is for you. We can help! Results may vary. Your aligners are as unique to you as a fingerprint. New comments cannot be posted and votes cannot be cast. I'm eternally grateful for the end result because I love the way my teeth look now, but if I'd had the option of a less painful and invasive option, I would've taken it. Your customers can return FedEx Ground PRP shipments in one of the following ways: We create and deliver a return shipping label to your customer and collect the item for return when we bring the label. You can schedule a FedEx ExpressTag pickup for the same day or the next business day, Monday through Friday. If they determine you are not eligible for treatment, the cost of your impression kit will be refunded in full. 28-10 months with 10 hours of continuous nighttime wear claim is based on the number of 10-hour Nighttime Aligners customer orders (approx. Are SmileDirectClub clear aligners trimmed in a scalloped fashion or straight across? When an adjustment might be needed, our dental team flag this for your treating doctor who will then review and approve a modified treatment plan. Commercial pickup requested via electronic shipping solutions. To find the nearest USPS location go to the USPS website. Premium Teeth Whitening Kit with LED Light. By submitting you are opting in to receive marketing communications fromSmileDirectClub. Then plug the light into your phone using the appropriate attachment, insert it into your mouth, and wear it for up to 10 minutes. SmileDirectClub needs proof of shipment to honor a refund, so please use a trackable carrier like FedEx or UPS. Could someone help me as I am desperate for teeth alignment. Register your aligners at SmileDirectClub.co.uk/en-gb/patient-portal; and. This payment will be refunded to you once your return has been processed.
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