It is also known for hosting the annual Miami Open tennis tournament and the annual American college football game Orange Bowl. Music must be played at reasonable volume and shall not contain explicit lyrics. We may listen to and/or record phone calls between you and our representatives without notice to you as permitted by applicable law. An inherent risk of exposure to Covid-19 and its variants exists in any public place where people are present. ADA spots in Yellow (Lots 13 and 18) and Grey (Lot 44) are on a first-come, first- serve basis. Miami Open Members are ticketholders that have a full tournament package in our Stadium Court. For any questions not addressed in the below FAQ, please visit the Hard Rock Stadium A-Z Guide. There are two (2) First Aid locations at Hard Rock Stadium in sections 104 and 346. When the Orange Bowl started, the primary goal was to increase tourism in South Florida by hosting the annual college football game. Guests will be dropped off at pre-determined Hard Rock Stadium gate locations. Opening times vary for stores but most are open from morning till 8-9 in the evening. Whats the difference between day and night sessions? For the avoidance of doubt, funds shall be deemed refunded once remitted via mail to my last known address on file with MDL.I understand that I will not be entitled to any refund in any circumstance ifMDL revokes my Membership for cause, which shall include, without limitation: (i) failure to make timely payment of Membership Dues or any other breach of this Agreement , (ii) violation of MDL, NFL, or Stadium policies, as amended from time-to-time, including, without limitation, unruly or inappropriate behavior by me or any person that utilizes my tickets,as determined by MDL; or (iii) any violation of Miami Dolphins Member Terms and Conditions, as amended from time-to-time, which are available online at http://www.miamidolphins.com/tickets-and-stadium/Terms.html.I understand that MDL reserves the right to unilaterally modify my payment plan option upon written notice, MDL makes no guarantee as to the number of games to be played at the Stadium each year, and that a reduction in the number of games played at the Stadium in a given year shall not entitle me to a refund or reduction in the amount of my Membership Dues. The gold standard of prepared facilities, GBAC Star provides third-party validation that Hard Rock Stadium is establishing and maintaining a thorough cleaning, disinfection, and infectious disease prevention program designed to minimize risk associated with infectious agents such as SARS-CoV-2 (responsible for COVID-19 disease) for employees, guests, the community, and the environment. The Sensory Room, made by possible by The Dan Marino Foundation, is located at Section 153 and is a private air-conditioned room for guests with special needs (children or adults) to use as a quiet space. I understand that my Membership (and each included ticket) is a revocable license issued by MDL to the individual or corporate entity name that appears on the account of record.Breach of any of the terms of this Agreement or the MDL Membership Terms and Conditions shall entitle MDL to all available legal remedies. The NFL utilizes flexible scheduling for games during Weeks 5-17. (Handle and/or strap do not count in the measurements). There is no automatic right to license a Membership from year-to-year, nor is there any guarantee that this privilege will be offered or granted by the Dolphins. Any guest who is determined to be deliberately concealing alcohol while entering Hard Rock Stadium will not be permitted to enter the building. We reserve the right to view certification. On non-event days, please submit a lost event form (https://www.hardrockstadium.com/lostandfound/) or call Hard Rock Stadium at (305) 943-8000. Luggage storage Hard Rock stadium is located no more than 500m away from the stadium and has two available locations. Messages run during the last 4 minutes of halftime following the halftime entertainment. Tickets may not be used for, or in connection with, any form of commercial purposes including, without limitation, any advertising, promotions, contests, giveaways, gambling, or gaming activities, without the express written consent of Management and the NFL. Fans need a reserved ticker to watch every match in the Stadium. However, if you require an accommodation on site, guests may go to the Guest Service tent and tickets will be exchanged on site. In accordance with NFL Best Practices and Hard Rock Stadium security guidelines, all permissible bags per the policy of the event will be permitted into Hard Rock Stadium after a thorough inspection by a Stadium Security. The event will be suspended if there is an imminent threat. "Related Persons" means Holder's heirs, assigns, executors, administrators, next of kin, anyone attending the Event with Holder (which persons Holder represents have authorized Holder to act on their behalf for purposes of the release herein), and other persons acting or purporting to act on Holder's or their behalf. Please be aware that within Hard Rock stadium, there are no facilities for storing prohibited goods. All fountains are accessible to guests with disabilities. A Miami Dolphins Membership is a revocable license issued annually by Miami Dolphins, Ltd. ("Miami Dolphins" or "Dolphins"), as licensor. All information must be submitted one week prior to the game. All hard-sided bags and containers are strictly prohibited. Areas such as Aventura, North Miami, Brickell, and Sunny Isles are popular amongst tournament attendees and have options such as Sheraton, Marriott and other chain hotels. Agrounds passgrants the guest all-day access to all general admission spaces on the outer courts. Pre-paid parking is only purchasable on Ticketmaster up until 10pm the day before each session. Underage drinking is illegal. Club Level: Located on the 200C & 200M levels, the recently renovated Club Level offers an enhanced game day experience including wider, weather protected seats, access to large, air-conditioned lounge areas, and high-end food and beverage options. Hard Rock Stadium is a global entertainment stadium located in Miami where its premises are used for various events such as concerts, tennis matches, football games and other popular public events. Guests can request a wheelchair escort through the nearest Hard Rock Stadium employee, or at your nearest Guest Experience Headquarters. Reusable water bottles are no longer allowed. WebMiami stadium has strict bag policy rules that are better to be followed to have the best time. You (and the user(s) of your tickets for any particular match or event) at Hard Rock Stadium, agree that any dispute between or among you, your attorneys, agents, successors, heirs, and assigns, guests, or any other person who uses tickets issued to you to attend an event, and Dolphins, South Florida Stadium LLC, and any of their parents, subsidiaries, owners, officers, directors, employees, agents, affiliates, concessionaires and independent contractors relating to your tickets, or any issues that may arise in connection with this Agreement shall be resolved by arbitration. Automated messages may be played when the telephone is answered, whether by you or someone else. Failure to continue scheduled payments, whether in the event of cancelled or rescheduled games or otherwise, may subject my Membership to cancellation and the forfeiture of any amounts previously paid, without limiting MDL's other rights and remedies. Any Member or Guest who violates this Code of Conduct will be subject to ejection, Membership revocation and possible arrest. Guests are encouraged to report issues and concerns to a nearby event staff member, visiting a Guest Experience Headquarters or by calling the Guest Experience hotline:(305) 943-8000. A change of address can be submitted by using any of the following options: 1. When printed at home and presented at the gate, the print-at-home ticket allows admission into the stadium. Prohibited items may be confiscated.Holder consents to such searches and assessments and waives all related claims.If Holder does not consent, Holder acknowledges Management has the right to deny or revoke Holder's admission without refund. GGA has developed a reputation synonymous with cutting edge creativity, solid execution and an authentic passion for the arts. Any children/wards using the Sensory Room MUST be accompanied by a parent/guardian at all times. PRIVACY POLICY No professional DJ setups are permitted in parking lots. Except as expressly set forth in this section, Membership and accounts are nontransferable, including without limitation assignment or transfer to a third-party, change of names (except upon submission of a marriage certificate or court order evidencing the same), or purported assignments to an "in care of" status. Learn more about gondola schedule and ride times on our Activities page. A window will prompt the users for the Event ID which is hardrockstadium. There are also instances when a performing artist prefers to perform in a phone-free environment; meaning cellphones, smart watches, cameras and recording devices will be prohibited. You can report such incidents by informing an usher, police officer, or any member of Hard Rock Stadium Guest Experience Staff. Verbal or physical harassment of the fans of the visiting team or their guests will be considered unruly behavior and may lead to ejection, loss of season tickets or possible arrest. The Miami Open and Hard Rock Stadium are committed to creating and maintaining a safe, healthy and engaging tournament atmosphere, all while adhering to the rapidly-changing world around us. Same-day parking in Orange Lots 15-18 can be purchased with a credit card for $40 or SunPass for $35. Please check with guest services or the first aid tent. Marlins Park capacity fits around 36 to 37k depending on the standing-room-only options. EMPLOYMENT. Guests with questions or concerns should visit any Guest Experience Headquarters located at sections 115, 143, 215, 243, 315 and 343. Approved bags: Smartphones, cameras and binoculars are allowed inside the stadium You are solely responsible for any damage caused by any use of grills or other tailgate activities. Parking Gates: Any modifications or new policies will be effective when adopted. https://miamihurricanes.com/. Using more than 3,000 cans of spray paint, these murals cover 29,000 sq. For non-football events, alcohol cut-off times will be determined by Hard Rock Stadium management. Access to the Nursing Room is first-come, first-served. I understand that as the account holder of record, I amresponsible for such behavior by anyone using my tickets. You are solely responsible for any damage caused by any use of grills or other tailgate activities. Premium suites may seat up to 60 guests. Tailgate directly behind your vehicle using the designated 8x10 space outlined on the ground. Text (305) 623-6400with a message that includes a description of the issue and the location (Subject to fees and rates in the Terms & Conditions of your cell phone service provider). Any unclaimed items after 30 days will be disposed of or donated to a charitable organization. Except as expressly set forth herein, terms and conditions governing Members' rights to purchase of playoff tickets shall be determined by the Dolphins in their sole discretion prior to the end of the regular season and may be amended from time-to-time. Ticketmaster 'Ticket Forwarding' allows the customer of record to cancel a "specified game on the member ticket card" and forward a "Virtual Ticket" to a friend or business associate. re-entry, alcohol, tailgating, guest services, lost and found, etc)? Box trucks are prohibited, and vehicles may not enter the Stadium with anything in-tow (e.g., grills, trailers, etc.). Kegs of beer are not allowed on the property. Hard Rock Stadium and the Miami Dolphins reserve the right to revoke the season tickets of those individuals whose conduct is determined to be inappropriate, including but not limited to any violation of the Code of Conduct, any other Hard Rock Stadium policy or applicable law. To be notified when 2024 tickets become available, please fill out the form. 4. Upon receiving a valid request, TicketMaster will e-mail a temporary password to login and reset. We have plenty of ADA parking. Event (and gates opening) dates/times are subject to change at Management's sole discretion; no such change shall entitle Holder to a refund or remedy if Holder cannot attend or for any other reason.Holder may be relocated in Management's sole discretion and no relocation shall entitle Holder to a refund or other remedy if Holder is relocated to a location of comparable Face Value. Click the icon at the top right MEMBER. WebInformation regarding Hard Rock Stadium policies (e.g. Every guest who visits Hard Rock Stadium deserves the best possible experience. All premium seating guests must present their tickets when re-entering any club or suite level. There you can see all our locations around you. ADA spots in Yellow (Lots 13, 15/16 and 18) and Grey (Lot 44) are on a first-come, first-serve basis, and shuttles will be provided to/from those ADA-designated lots upon request. VIEW A-Z GUIDE. For all Membership Dues payments, the foregoing payment authorization shall remain in effect for so long as my Membership remains in effect. Gas and charcoal barbeque grills are permitted; however, open fires (e.g., bonfires, pit fires) are prohibited. Ambulatory seating can be purchased in most seating areas. Payment made in connection with Memberships are non-refundable, whether made online, in-person, or otherwise except as expressly stated herein. SeeAlcohol/Responsibility Has Its Rewards Program.. ANY DISPUTE OR CLAIM IN ANY WAY RELATED TO THE TICKET OR THE EVENT SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL, BINDING ARBITRATION BEFORE JAMS IN MIAMI PURSUANT TO ITS STREAMLINED RULES AND APPLYING FLORIDA SUBSTANTIVE LAW. COVID-19 IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH. Single-occupancy, family restrooms, equipped with changing tables, are located throughout Hard Rock Stadium at the following locations: Sections 102, 106, 130, 134, 201, 207, 229, 235, 314, 323, 342 and 351. To become a Member, purchase a Stadium Court duration package. Computers or tablets (e.g., iPads) are permitted if they are smaller than 12x12x12 in size and can be powered on during the security screening if requested and are not in a case. Hard Rock Stadium provides a free emergency road service to any guest experiencing car trouble in Hard Rock Stadium parking lots up to one hour after most events. By presenting your ticket or credential to Hard Rock Stadium Security, you consent to such inspections and waive any and all related claims that you might have against Hard Rock Stadium, the teams and promoters. Tickets purchased through other avenues may be invalid, counterfeit or stolen and may not be honored. The "Virtual Ticket" generates a new barcode and is formatted as a printable file (Adobe Acrobat Required). Lightning and strong winds may delay or postpone a game or event. Important information regarding the emergency situation and evacuation procedures will be provided over the public address system and on Hard Rock Stadium video boards and scoreboards. 2. Please contact Guest Experience (305) 943-8000) in advance of your event for details. On behalf of Holder and Holder's Related Persons, Holder releases and covenants not to sue each of the Released Parties with respect to any and all claims that Holder or any of Holder's Related Persons may have or hereafter accrue, against any of the Released Parties, that relate to any of the risks, hazards and dangers described above, including without limitation any and all claims that arise out of or relate in any way to Holder's (i) exposure to COVID-19; (ii) entry into, or presence within or around, the Event (including all risks related thereto, including without limitation in parking areas or entry gates) or compliance with any rules, regulations, or protocols applicable to the Event; or (iii) interaction with any personnel of any of the Released Parties at the Event, in each case whether caused by any action, inaction or negligence of any Released Party or otherwise. You may be redirected to a different lot if your designated lot is full when you arrive, which determination shall be made in Stadium's sole discretion. Once your posted tickets are purchased, the barcodes on your ticket card for the specified game are cancelled and new barcodes are issued to the buyer. Bottles and cans of any type, excluding a factory sealed plastic bottle of water 20 oz. Automatic Teller Machines are no longer available at Hard Rock Stadium as cash is no longer accepted as a form of payment at parking gates, box office, concessions and retail locations. Please visitwww.nfl.com/allclearfor details on the Hard Rock Stadium Bag Policy. We encourage our ADA placard holders to arrive on sire at the time of opening, one hour before match play. For your convenience, our stadium parking lots open 4 hours prior to kickoff. These seats are luxurious and double padded. The Hard Rock Stadium Clear Bag The first game was played back in 1935, making it the second oldest bowl game in America. To avoid delays, arrive early and please follow the direction of the parking attendants and police officers. Fenway Parks capacity is in similar size, but unlike the Marlins, Boston typically sells-out each game. Printed tickets are not available as the Miami Open has gone digital with all tickets accessed via mobile device. The current policies may be modified and/or supplemented at any time by the Dolphins. Please be aware that the Season Ticket Member is accountable for the conduct of his/her guest. Pricing for each day is $40.00. Complimentary hearing amplification devices are available and provided at all Guest Experience Headquarter locations (Sections 115, 143, 215, 243, 315 and 343). While people of all ages and health conditions have been adversely affected by Covid-19, certain people have been identified by public health authorities as having greater risk based on age and/or underlying medical conditions. Make sure to check all the rules so you wont have to leave the stadium. Make sure to check all the rules so you wont have to leave the stadium. Gain full campus access, reserved seating in the Stadium Court, and access to all other courts. You may also email our Guest Experience team at guestexperience@hardrockstadium.com or visit the fully accessible Miami Dolphins ticket office located at 347 Don Shula Drive, Miami Gardens, FL 33056, Monday-Friday, 9am-5pm. Occupy only ONE parking space per vehicle. All of the events at Hard Rock Stadium occur rain or shine. A Guest Experience team member may be staffed at the Sensory Room to ensure a comfortable and private experience. Seats are on a first come first serve basis. 2. Laptops bags and backpacks are allowed for working purposes only for credentialed sponsors. Inside the Nursing Room, there is a sitting area with a TV, changing table and vanity sink with mirror. - Diapers and wipes can be carried in a clear bag. Luggagehero is the best choice to store bags safely. For all other lots, directive parking will be in effect for all lots from the time lots open. The ways in which members may provide Dolphins and/or their partners or affiliates a telephone number or email address include, but are not limited to, providing the information at account opening, adding the information to an account at a later time, or providing it to any employees, partners, or affiliates. Fees and charges for using the Ticket Exchange service are subject to change. Please report any potential scalping activity to the nearest Hard Rock Stadium Security personnel. Fans wishing to purchase Miami Dolphins branded approved bags can visit the team store at the stadium. If you have already left the event, you can call our reception at 305-943-8000 (press 0) during normal office hours. The flooring is asphalt and concrete in all permanent fixtures. If immediate assistance is required, please notify the nearest event staff member, security personnel, concierge staff member or police officer. Clutch with wrist HARD ROCK STADIUM These seats offer a unique suite experience. Before entering the stadium, all bags and other allowed goods will go through several inspections.The goal of this policy is to increase the security while also simplifying the stadium entry process. Please leave umbrellas in your vehicle. For assistance, please contact the Guest Experience hotline:(305) 943-8000. It is also known for hosting the annual, tennis tournament and the annual American college football game . Guests accessing closed captioning on their mobile devices using CaptionCast may use the following link: The arbitration proceedings and arbitration award shall be maintained by the parties as strictly confidential, except as is otherwise required by court order or as is necessary to confirm, vacate or enforce the award and for disclosure in confidence to the parties' respective attorneys, tax advisors and senior management and to family members of a party who is an individual. There are 32 boxes (set of 4 recliners) which include upscale dining, and in-seat service. TERMS OF USE No Drones. You consent to receive SMS messages (and other forms of text and/or instant messages), calls and messages (including prerecorded and artificial voice and autodialed) from us, our agents, representatives, affiliates or anyone calling on our behalf at the specific number(s) you have provided to us, or numbers we can reasonably associate with your account (through skip trace, caller ID capture or other means), with information or questions about your account and/or your membership. I understand that I can contact my Membership Services representative for more details. If you would like to be contacted once tours resume, please click here. You further agree that your personal information may be used by the Miami Dolphins and their designees in accordance with the Miami Dolphins Privacy Policy, which is hereby incorporated by reference. Please remember that our stadium is private property and our rules and regulations will be strictly enforced for the safety and convenience of our guests. However, the opportunity to license a Membership from year-to-year, at any seat location, is a privilege granted by the Dolphins, which may be revoked at any time. Guests will be dropped off at pre-determined Hard Rock Stadium gate locations. All members have access to the air-conditioned lounge area. Corner Club: Located in each of the four corners of the Club Level, this exclusive space is only for guests seated in the corresponding sections. If the Member of Record is deceased, the court appointed Personal Representative may transfer the Membership to one or more of the deceased Season Ticket Account Member's Immediate Family Members as defined above. MDL reserves the right to charge a processing fee in the event a charge is refused for any reason. Acceptance of Terms/Conditions & Privacy Policy:Upon remitting any full or partial payment toward my annual MDL Membership dues, or by accepting delivery of my tickets or MDL Member benefits, I acknowledge responsibility for payment in accordance with the terms and conditions of this Agreement, including the Ticketmaster Terms of Use.I understand that MDL may unilaterally modify the terms and conditions applicable to my Membership upon notice, which notice may be in the form of an email to the address associated with my account. Hard Rock Stadium has also hosted several Super Bowls, F1 Grand Prix and in 2026 the FIFA World Cup will be held there as well. To respect all our guests experiences, video cameras, monopods, tripods, selfie sticks, audio recording devices and professional cameras (those including telephoto or zoom lenses) will not be permitted inside Hard Rock Stadium. For more information on the policy please visit NFL.com/allclear This policy is subject to change upon notice. Will the courts be available for play year-round? TAKE ADVANTAGE OF SAVINGS BY USING SUNPASS TO PARK AT HARD ROCK STADIUM FOR ALL MIAMI DOLPHINS HOME GAMES AND ADDITIONAL HARD ROCK STADIUM EVENTS. And you can carry a blanket over your arms, and binoculars and/or camera around your neck or in your hands without the case. You can use the clear bag and clutch to carry other items. You will continue to have the flexibility to bring a wide variety of approved items into the stadium. Every member of your family may carry in a permissible bag. Amenities include premium all-inclusive food and beverage (includes alcohol). There are accessible spots located in both the on-site inner and outer parking lots and certain off-site parking lots. Guests with special needs will be assisted as needed at our fully accessible venue. To ensure the highest level of safety and security, all guests will be subject to a courteous screening upon entry by Hard Rock Stadium Security which, on occasion, may include a pat-down screening by a same-gender team member. The following items are not permitted to be carried into Hard Rock Stadium: Please be attentive of public address/A announcements in the facility. THIS CLAUSE IS GOVERNED BY THE FEDERAL ARBITRATION ACT. 5. In the interest of player and guest safety, Hard Rock Stadium maintains a zero-tolerance policy regarding fan interference with a ball in play or a player during the game. The Administrative Offices for Hard Rock Stadium are located at 347 Don Shula Drive. In addition, you can discreetly report unruly fans from your seat by texting the issue and location to (305) 623-6400 from any compatible mobile device(standard text messaging fees may apply), and the information will be relayed to Hard Rock Stadium security. Please check www.HardRockStadium.com prior to the event for gate opening times. Guests with limited mobility parking in Hard Rock Stadium outer lots may request assistance to and from the outer lots/stadium. Due to safety and line-of-sight concerns, umbrellas are not allowed in Hard Rock Stadium. Change of address request used to circumvent the Membership Transfer policy may result in revocation of the applicable Membership Accounts. Hard Rock Stadium is dedicated to make sure the guest experience is unmatched, and safety of visitors attending the events is important. Cash is no longer accepted as a form of payment at Hard Rock Stadium. Spaces may not be saved, obstructed or reserved by guests. Commercial catering services are prohibited from operation on Stadium grounds. I agree that if any credit card/debit or checking account number(s) listed on this form changes, I will promptly notify MDL and this authorization will remain in effect for the new account number(s), and that failure to do so may constitute a default which could lead to the revocation or cancellation of my account for cause. This policy is meant to speed up the process of entering the stadium along with increasing security measures. Membership Accounts cannot be changed to or designated as 'in care of' a person or entity. Restrictions:I agree not to transmit, distribute, or sell (or aid in transmitting, distributing or selling), in any media any description, account, picture, video, audio or other form of reproduction of any MDL game or any surrounding activities for which my ticket is issued.
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