This response is the subjective opinion of the management representative and not of TripAdvisor LLC. It made our time in San Antonio very special. Featuring a flat-screen TV with cable, this room offers a fridge. Air conditioning Service was great. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. However, our bedding is custom designed by Hilton-to-Home for our hotel guests, offering extra coil support and patented quit-top mattress. . Your compliments are appreciated and will be shared with our team members. Great locations and deals for every budget. Tracie. (worth around $25/person when including tax). Is parking available at Hilton Palacio del Rio? When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Air conditioning This was a really good stay, we would come here again. The Hilton Palacio del Rio boasts an ideal location directly across from the Henry B. Gonzalez Convention Center. Do the rooms of Hilton Palacio Del Rio Hotel include a workspace? There are also several dining options located on-site. 1,467 reviews. 85,638 were here. 1 KING CITY VW MOBILITY ACCESS W/ RI SHWR, PRIVATE BALCONY-REFRIGERATOR-MP3 CLOCK, HI SPEED 9.95/ DAY-SERENITY BED-LUX LINENS, 2 Dbl City Vw Mobility Accessible W/ Bathtub. The staff were courteous. We appreciate your feedback about the rooms and will certainly take it into consideration as we continue to improve our hotel. For fun, families can walk two blocks to the Alamo, see whats happening at the convention center or visit HemisFair Park. Great location. Hotel is wonderfully situated on the river and we had fun hanging out on the balcony and watching the river barges load and unload - very colorful at night. Flat-screen TV We are glad to hear that you found our hotel to be ideal for your stay.We appreciate your feedback about the rooms and will certainly take it into consideration as we continue to improve our hotel. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Which room amenities are available at Hilton Palacio del Rio? Claim your listing for free to respond to reviews, update your profile and much more. Cart. Interesting hotel, ideal location, beautiful bathrooms. The staff were supremely helpful. Please accept our apologies and we will certainly continue to improve. Refrigerator The bed was old and uncomfortable. We were in town for a conference and the location to conference center was initially the reason for choosing this hotel, but we are so glad we did. You could also order 1 item from the menu (e.g. It'll be a delight to share your sentiments with our entire team at our next all-hands meeting. Your compliments are appreciated and have been shared with our team. Our guests praise the helpful staff in our reviews. egg benedict). Our team of parents and travel experts chooses each product and service we recommend. LCD televisions come with pay movies. Interesting choices. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. Find out what food and drink options you could be enjoying at this property. Breakfast of Huevos Rancheros and the Smoked Salmon/eggs on sourdough toast was delectable! River view Iron, 380 feet of the Americas and the rest of downtown San Antonio. Very impressive for such an old hotel! We chose to eat breakfast in the hotel and it was excellent. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Located in the centre of San Antonio, the smoke free property is only metres from the delightful Hemisfair Park. Fee If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Yes, guests have access to a pool and a fitness centre during their stay. Which airport is close to Hilton Palacio Del Rio Hotel? Child care and children's menu are available at the hotel for guests' use upon request. Booking.com does not accept responsibility or liability for any reviews or responses. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. Nearby attractions include San Antonio River Walk (0.3 km), The Alamo (0.4 km), and The Magicians Agency Theatre (0.3 km). We knew of the limited maid service so we requested extra towels, coffee/creamer/cups for the in room coffee maker. There are also several dining options located on-site. You can sort and/or filter them by time of year, review score, and more. Both properties are endorsed by professional reviewers writing for major publications. The hotel opened 5days early on April 1, 1968. We ate at an excellent restaurant with excellent food. Set along the riverside, River's Edge Caf and Patio Bar offers American and South Texas cuisine. Tracie, This hotel is a great location right off the riverwalk. HemisFair Park can also be found only seconds away along with a number of area golf courses. Children 18 and above are considered adults at this property. Reserve hotel rooms. On our way out to leave, Jennifer was standing in the lobby greeting guest. Fee. In-room wired and wireless Internet access is available for a surcharge. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. This property is making considerable investments and efforts toward becoming more sustainable. Menu: Buffet, A-la-carte . To edit a review youve already submitted, contact our Customer Service team. The exceptional service and the attention to detail were stand outs! The check-in process was quick and simple. Is Hilton Palacio del Rio located near the city centre? Perfect location. Your kind word will surely help to keep us motivated as we look for provide each guest staying with us a similar experience. Until then, happy travels! Some units at this hotel are fitted with blackout drapes and air-conditioning, and such self-catering options as a coffee maker. but if you want to stay on the Riverwalk beds, wonderful view from our riverside balcony, and we didn't hear any other guests through the walls once. Our team is dedicated to ensuring that the historic hotel remains a shining beacon for true Texan hospitality for years to come.We so appreciate your kind words regarding out dedication to cleanliness, refined guestrooms and the history which we were built upon. Refrigerator Until then, happy travels! We are up in our age and know electronics are difficult at times. Your compliments are appreciated and will be shared with our team members. My hotel room had a walkout balcony with a view of the river walk. The only service (valet) was ~$45 ($42 plus tax) per day. Contributions should be appropriate for a global audience. The first problem witnessed was the valet parking. This San Antonio hotel offers on-site breakfast in the restaurant. Tracie. we enjoyed staying at hilton palacio del rio. It has beautiful location a short walk to a modern museum. The sports bar is ideal for a relaxing drink. This ABSOLUTELY CHARMING hotel was run by the best staff. No big deal, but for $42 per day for parking, it is WAY to inefficient. The room was very comfortable and cool after walking miles on the Riverwalk exploring. This is always our top goal and will be discussed at the next team member meeting. The Hilton Palacio del Rio features an ideal location directly across from the Henry B. Gonzalez Convention Center. Also, our culinary team will be delighted that you enjoyed our Lobby Bar. Tracie. Varied breakfast at the hotel restaurant;))). Showcasing a river view, this room has a flat-screen TV with cable and a fridge. Please see our partners for more details. Guests can watch the downtown cityscape from a garden terrace. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Trips Alerts Sign in. Coffee machine, Mastercard, While the cost seems high, we do guarantee spaces for our guests and provide unlimited in/out privileges. our exceptional Food & Beverage team crafted a specialty drink menu for River's Edge! They had an easy check-in. and your very own wedding catering specialist to assist with menu options. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. They should purchase the lot across the street and make this a temporary staging area. Hotel Reservation Network | 2023 The bed was comfortable, after a long drive. Boasting location near The Alamo History Museum, this San Antonio hotel comprises 485 rooms and 2 restaurants. At Hilton Palacio Del Rio Hotel San Antonio you can pay with Visa, American Express and Mastercard as well as other payment methods. 340 feet Should have explored a little more the hotel! Please see our partners for more details. What food & drink options are available at Hilton Palacio del Rio? Yes, Hilton Palacio Del Rio Hotel San Antonio offers free cancellation. There is a nice lobby. Enter your dates to view today's low rates and promotions. My wife and I stayed for a few nights, and we really liked this Hilton property. Are there any good restaurants close to Hilton Palacio Del Rio Hotel? Well done to all! Visit Family Vacation Critic on Facebook! We pride ourselves on offering interesting and delicious dining choices, and we're thrilled to hear that you enjoyed them.Thank you again for choosing to stay with us and for sharing your feedback. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Your compliments are appreciated and will be shared with our team members. Dear dmillerpac, Thank you for your recent stay and sharing your 5-star review! They made my stay fine. It is our goal to ensure each guest feels cared for and it is apparent that we succeeded at this during your stay. I will share your comments with our Front Desk team to help improve. King Room with Roll-In Shower - Disability Access. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Mini bar, hair drying, iron board, shower gel&shampoo&conditioner&soap&lotion. Tripadvisor performs checks on reviews. Each room at the hotel has a private balcony, a plasma television, high-speed Internet access and comfy bedding. The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms. Tracie, Excellent Customer Service, Awesome Brrakfast. The Hilton Palacio Del Rio Hotel. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Recommended for couples and special weekends. She did a great job . During your visit, that room type was sold out and we were not able to offer a quieter room. The staff was super-friendly and helpful. The hotel was constructed for the 1968 World's Fair, HemisFair '68, and was designed by Cerna & Garza Architects. Meeting Rooms and Banquet Rooms at Hilton Palacio Del Rio. We liked hilton palacio del rio 4-star hotel in San Antonio. Check out River's Edge Cafe + Patio Bar, Tex's Sports Bar (the only sports bar on the River Walk) and the famous Durty Nelly's Irish Pub. The staff team was courteous, the rooms were updated and equipped with great view and a nice comfy bed, as example. Capacity chart. Contributions should be travel related. The breakfast was great. More. Chaise lounge in room to enjoy the view or two chairs on the balcony. . The hotel also provides guests with private balconies in every guestroom. Comfortable decor of the room. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. All members of the staff from the valet in front to registration, housekeeping and room service were very helpful and gracious. We are glad to hear that our team members made you feel at home and that you found our hotel to be impeccably clean. Balcony I stayed at this hotel 25 years ago and again about 10 years ago. What payment methods do you accept at Hilton Palacio Del Rio Hotel San Antonio? In a nationally televised event, H.B. We truly value your loyalty to Hilton and hope to welcome you back for a true 5-star Palacio del Rio experience in the future. We sincerely appreciate your kind words and look forward to hosting you again in the future. This was my third stay at this hotel in for the last two uears and the last one. Private Bathroom Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. American Express. Balcony The property reserves the right to pre-authorize credit cards before arrival. I will further add that I had them, Dear txmmoore, Thank you for taking time to share your review. Tracie, We chose this hotel due to its location at the Riverwalk and the price looked reasonably at 1st. Congratulations and a huge THANK YOU! 9 of 104 10 of 104. It's committed to giving guests positive experiences with its excellent service and great value. Again, we thank you for your past loyalty and hope you will consider our hotel for future stays as this feedback will surely be put into practice. Durty Nellys Irish Bar offers a friendly atmosphere with sing-a-longs and never-ending peanut supplies. Hilton Palacio Del Rio Room Service Menu. See more questions & answers about this hotel from the Tripadvisor community. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Reviews are most valuable when they are original and unbiased. Please wait, we're checking available rooms for you. Overall, San Antonio Marriott Rivercenter is preferred by most reviewers compared to Hilton Palacio del Rio. I know it was not the hotels fault but it really made our stay unpleasant. Lighting here was flexible. As a valued Hilton Honors member you deserve a 5-star experience which we fell short of. I appreciated perfect location and how the place is fairly clean. The restaurant did not have any light breakfast item. no room service in the morning was disappointing. Iron, 320 feet Hi Scoxjay,Thank you for choosing to stay with us and for taking the time to review the experience. Specialties: Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. so, i had to stay up until midnight on a thursday workday, when i had early meeting the next morning. It's great to know that you had a comfortable and modern room with no issues and found all of our employees to be friendly.Furthermore, we are delighted that you enjoyed our tasty breakfast and took advantage of our outdoor seating on the Riverwalk. The structure is notable for being a milestone in the use of Modular building construction techniques. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Directly Henry B. Gonzalez Convention Center 2 blocks Alamo Hemisfair Park. Rooms could use a little refurbish. There are other more serious problems that need to be fixed. The room was cozy and updated and the bathroom was amazing. We just celebrated our 50th birthday April 6, and because of your interest in our history, you might be enjoy watching "A Tall Story" on YouTube. Safe travels. Thank you again for choosing to stay with us and for sharing your feedback. Claim your listing for free to respond to reviews, update your profile and much more. As an independent travel network offering over 100,000 hotels worldwide, Clean place with very good service and drinks. There was a problem loading the reviews. Clean modern room with no issues. I liked it, recommendable. Additional charges may apply. Hilton Palacio del Rio dining options River Walk including The River' Edge Caf Patio, Tex' Riverwalk Sports Bar Durty Nelly' Irish Pub.. Hilton Palacio del Rio San Antonio, TX perfectly located San Antonio River Walk. Juan from Hilton Vacations was especially helpful and knowledgeable. Welcoming rooms, extremely helpful staff, perfect beds. This is a Proud Certified property where you can be extra sure of a welcoming stay. Yes, it is 0.6 km away from the centre of San Antonio. Review tags are currently only available for English language reviews. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Iron, 350 feet Hi Jaxops, It is so wonderful to hear that you were able to visit us after 50+ years and enjoyed every moment! Zachry Company utilized traditional construction to build the first 4 floors, slip form construction for the services/elevator core of the building and all guest rooms of the hotel were constructed as modular units in a location 7miles from the construction site. Hilton Palacio del Rio We were able to switch rooms after the 1st day to a Riverwalk view room. We will definitely share your comments with the entire team.Also, congratulations to the Marshall Thundering Herd for their current undefeated season at 8-0 and AP 23rd ranking! Rooms could use a little refurbish. The hotel also provides guests with private balconies in every guestroom. Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. We enjoyed free breakfasts and I'd have it was the best one we've enjoyed at Hilton properties. Inbox. more. Thank you again for choosing to stay with us. Hilton Palacio Del Rio. The hotel was nice enough to provide earplugs. Respect the privacy of others. Impressive lobby. It's great to hear that you also chose to dine in our hotel for breakfast and that it was excellent. (hilton member) Easy to get to and wonderful staff! Loved how close to other entertainment and food places. The best part of our stay was the Safety & Loss Prevention staff. REEA Conference brought me to a Hilton in San Antonio! Breakfast offered plenty of excellent meals. Both mornings I had Ray or Jennifer come up to check if I was doing okay and if I needed anymore bandages. Although there was a garage across the street, it was a hassle as it didn't have in and out privilege. Calm, perfectly clean room with the ambience and private balcony too. Top notch service throughout my stay. I got free upgrade and loved it. Yes, dry cleaning and laundry service are offered to guests. Moreover, high-speed internet access was very useful. From the minute we got there to the minute we left all were very nice, Dear Yvonne_storrs, Thank you for taking time to share a 5-star review! more. All content should be genuine and unique to the guest. Beds feature premium bedding. Sign in to get trip updates and message other travelers. All was great! Hotel deals on Hilton Palacio Del Rio Hotel in San Antonio . Hilton Palacio del Rio is the perfect choice for San Antonio weddings and events on the River Walk, . We appreciate you choosing to have a stay-cation with us, and hope to see you soon. If you want to request something specific, you can do that after you select your rate. Stay at this 4-star business-friendly aparthotel in San Antonio. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Our room service was taken care by a lady named Pilar Montes. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Available services like room service and daily housekeeping let you get the most out of your time at the Hilton Palacio Del Rio Hotel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Gorgeous and relatively quiet rooms, extra comfy beds. What facilities can be used at Hilton Palacio Del Rio? opportunity to also recognize those that have dedicated 25+ years of service! Awesome! It was a nice stay, the best I had previously. 15 mins walk to the center. See all. We are always looking to provide our guests with an exemplary value and it seems as though we achieved this during your stay.We apologize for the pool being closed due to the cold weather, but we hope that you were still able to enjoy the other amenities that our hotel has to offer.Thank you again for choosing to stay with us and we hope to have the pleasure of welcoming you back soon. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. The staff did all they can for a REALLY REALLY NICE stay. The front desk and reservations were unwilling to adjust the rate and were calloused towards me. Tripadvisor performs checks on reviews. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Visit Family Vacation Critic on Instagram! Had your omelettes (theres chorizo too! San Antonio Museum of Art is 25 minutes' stroll of the business hotel and San Antonio International airport is 25 km away. Beautiful garden and excellent pool area. Please note that all Special Requests are subject to availability and additional charges may apply. Stunningly beautiful and exceptionally clean hotel, exceptional location on the Riverwalk. The Arneson River Theatre is also situated adjacent to the hotel. Over 257 million reviews from guests after their stay. They very well know about the problem, but the night manager told me "it is out of our control". Gorgeous view, excellent service, exceptionally comfortable beds. What is the distance from Hilton Palacio Del Rio Hotel San Antonio to San Antonio city centre? A fantastic beach, lovely view. Courtyard by Marriott San Antonio Riverwalk, Copyright 2023 Family Vacation Critic All Rights Reserved. Thank you again and we look forward to hosting you soon! Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. business travel features to the top of the filter menu so you can find them faster. Dining and drinks. See 3,880 traveler reviews, 1,201 candid photos, and great deals for Hilton Palacio del Rio, ranked #47 of 398 hotels in San Antonio and rated 4.5 of 5 at Tripadvisor. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The staff speaks multiple languages, including English and Spanish. Value 4.0. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Until then, happy travels! Discover, I don't pay $500 for a room that requires eqrplugs to sleep. Boasting location near The Alamo History Museum, this San Antonio hotel comprises 485 rooms and 2 restaurants. Ideally, we'd publish every review we get, positive and negative. and fun! The staff was unfriendly and cold I was not even offered dri.king water at the registration. Hilton Palacio sits on the River Walk in downtown San Antonio. Loved getting to come here and I would come back! Definitely was not worth the price.More. 2 Dbl River View Mobility Accessible Bathtub includes 2 double beds 131-150 width. The location of hotel was great. Fresh made breakfast, caring staff, unique location. Own or manage this property? Iron, 380 feet We are happy to hear that you found our service to be wam and friendly. The restaurant had great food and great location right on the riverwalk. travel network offering over 100,000 hotels worldwide. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. No tooth brush&paste, no slippers, no bath rope. Tall Story - Hilton Palacio del Rio: H.B. The bed was old and uncomfortable. Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. HemisFair Park can also be found only seconds away along with a number of area golf courses. Hilton Palacio del Rio is in the best location, right on the riverwalk, walking distance to the Alamo, River center mall, food and right next door to La Villita. Amazing location brings you close to the Alamo and the Riverwalk! Which popular attractions are close to Hilton Palacio del Rio? Enter Your Trip Dates Select Dates. Choose your dates to book todays available rooms and rates. Loved the Irish bar. 7 minutes' walk from the 15-mile San Antonio River Walk, the 4-star Hilton Palacio Del Rio Hotel San Antonio offers accommodation with a luggage storage and a gift shop. The reception personnel and housekeeping were excellent. I have shared your comments with Housekeeping to check your particular room's bed. I stayed for 7 nights, 2 night could not sleep. Your time with us is most appreciated, and we hope to see you again real soon. The view was beautiful, the service was excellent! This double room features air conditioning. Ideal location, at walking distance from Rivercenter Mall. In regards to management Nikka is a phenomenal manager and was able to ensure that visitors and HHonors members have everything they need to have a, Dear Melody X, Thank you for your recent stay and sharing your 5-star review! Staff were eager to help, absolutely courteous people. As an Hhonor Gold member, we did get free full breakfast, which was very nice. Hilton Palacio del Rio. We so appreciate your kind words regarding out dedication to cleanliness, refined guestrooms and the history which we were built upon. Hi Aemdad,Firstly, thank you for your years of loyalty to our property. We chose to eat breakfast in the hotel and it was excellent. Many things to mention - everything was clean, outstanding food, incredibly beautiful views. 1 King Bed Junior Suite includes a king-size bed 150-183 width plus balcony, desk, and safe. Until then, we wish you happy travels! Below are the meeting, . These opinions do not necessarily represent the views of Booking.com. Air conditioning Yes, send me expert advice, handpicked recommendations, and tips for my family. Your compliments of our ideal location on the River walk, comfortable guest rooms and warm staff are sincerely appreciate will definitely be shared at our next team member meeting. We are happy to hear that you found our service to be wam and friendly.Also, our culinary team will be delighted that you enjoyed our Lobby Bar. Guests can have lunch or dinner at Fig Tree Restaurant within 50 metres of Hilton Palacio Del Rio Hotel. The location was close to the conference center and on the river walk. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. On balance, Omni La Mansion del Rio scores significantly higher than Hilton Palacio del Rio. Everything was tasteful and elegant. Balcony As a Hilton Honors member, Im disappointed with the level of service. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms. Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. The mac & cheese is superb, we definitely recommend it! Swimming pool #1: Closed from Sun, Nov 01, 2020 until Sun, Feb 28, 2021. Thank you also for being a Hilton Diamond Member and choosing to stay with us. Review tags are currently only available for English language reviews.
