Be prepared to provide your order number and a brief description of the reason for the return. I bought a power inverter on 09/19/2020 and Its still in the box I still have my original receipt of 399.99 plus tax which totaled to be $ 423.99 I need to return the item will they do the return for me ? About Harbor Freight Harbor Freight tools always try to measure up to the top professional brands in efficacy and price. purchases may be refunded in cash, A valid government-issued photo ID and/or other identifying information must be presented at the time of return and a copy may be Online purchases can be returned to any Harbor Freight store for an exchange or refund within 90 days of your purchase. All information these cookies collect is aggregated and therefore anonymous. However, you can choose not to allow certain types of cookies, but if you do so, it may negatively impact your experience of the site and the services we are able to offer, and you may not be able to fully use certain portions of the site. The cookie is updated every time data is sent to Google Analytics. Before contacting customer service or returning an item, review the owner's manual for helpful guides and step-by-step troubleshooting However, you can choose not to allow certain types of cookies, but if you do so, it may negatively impact your experience of the site and the services we are able to offer, and you may not be able to fully use certain portions of the site. Seems like a weird rule since you don't need an ID to buy stuff, so it's not like they can claim you weren't the original purchaser. To learn more about the Harbor Freight warranty, please visit: harborfreight.com/customer-service-return-exchange.html. Related Answers The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. This cookie is installed by Google Analytics. Our Extended Service Protection plans provide 1 and 2 years of product protection on eligible products after the manufacturers warranty ends. Visit Costco.com and select Orders & Returns. This is used to present users with ads that are relevant to them according to the user profile. If I go to the store in person could they reprint receipts or would I get laughed out? However, you can choose not to allow certain types of cookies, but if you do so, it may negatively impact your experience of the site and the services we are able to offer, and you may not be able to fully use certain portions of the site. If you dont receive Scan this QR code to download the app now. bear the cost of returning the product. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. However, the re-stocking fee will be charged if the following conditions are met: Harbor Freight offers you a refund through the original mode of payment that will be processed within 7-10 business days. You can call customer service at 1-844-416-9141 to seek more details. Let's see if the freight will give me any grief over this ratchet or not. Used to track the information of the embedded YouTube videos on a website. These cookies track visitors across websites and collect information to provide customized ads. The obligor and administrator is Federal Warranty Service Corporation, P.O Box 105689, Atlanta, GA 30348-5689, 1-877-881-8578 in all states except FL United Service Protection, Inc. and OK Assurant Service Protection, Inc. Get 10% Off Your Entire Purchase When You Open a New Account, Get our best deals and latest news delivered straight to you. This cookie is set by Youtube. The company offers customers a 90 day period to exchange any of their products. By clicking Accept, you consent to the use of ALL the cookies. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Covers mechanical and electrical failures during normal use*, CUSTOMER SERVICE IS AVAILABLE 24 hours a day, 7 days a week at 1-888-838-3421. These cookies are set via embedded youtube-videos. (You can choose multiple receipts at once if you wish) and then click Save. To get the latest software upgrade for your product, In the Account Settings form, edit the email address field, then click the "Save" button. The cookie is used to affinitize a client to an instance of an Azure Web App. These cookies enable the website to provide enhanced functionality and personalization. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback.No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click like on a video. If you do not allow these cookies, we will not know when you have visited our site, and will not be able to provide you the best experience possible. You can track your order status in AfterShip tracking page: https://www.aftership.com/track by using the tracking number that you received in your order confirmation email. Fill the form and send it to pumps_sprayers@harborfreight.com. *Exclusions apply, see full ESP Brochure and Terms and Conditions for complete details. This cookie is set by GDPR Cookie Consent plugin. 1. About Us | Customer Service | Download the Harbor Freight App | Harbor Freight Newsroom| Security & Privacy | Do Not Sell My Personal Information | Terms & Conditions | CA Transparency in Supply Chains Act | Supplier Code of Conduct | Jobs at Harbor Freight, Copyright 2023 Harbor Freight Tools | 26677 Agoura Road | Calabasas, CA 91302 | 1-800-444-3353. TRACK YOUR ORDER To get your order status, click on Order Status in the bottom left corner, under "Helpful Links." Enter your order number and shipping zip code, then click "GO". Used to track the information of the embedded YouTube videos on a website. If a replacement product is not available, we will either issue a Harbor Freight Tools gift card or provide a refund up to the actual cash value of the product, not to exceed the original purchase price of the covered item. Click on the Checkbox next to the desired receipt in the Select column. This cookie is set by Google Analytics and is used to distinguish users and sessions. Did you know Harbor Freight offers extended protection on most tools? The cookie is used to enable interoperability with urchin.js which is an older version of Google analytics and used in conjunction with the __utmb cookie to determine new sessions/visits. My Home Depot pro account is easy to view online, Im wondering if harbor freight has something similar. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. section. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. 1318 PUMP-WATER-HAND OPERATE 61857 ELECTRIC DRAIN CLEANER/ MD50 66262 DRAIN CLEANER 25'W/DRILL ATTAC These cookies track visitors across websites and collect information to provide customized ads. You will need to get the return authorization by calling customer service at 1-800-444-3353. confirm your new password. damages arising from the use of our product. number and shipping zip code, then click "GO". The purpose of the cookie is to determine if the user's browser supports cookies. If so, you can file a claim if it has been more than 90 days since the original purchase AND your product fails for a covered reason. To get your query addressed at the earliest, you must fill in all the required fields. Harbor Freight provides you with the lifetime warranty for its hand tools. in-store receipt or packing slip/invoice) and may require shipment by purchaser to a service center at purchaser's expense. For any difficulty using this site with a screen reader or because of a disability, please contact us at 1-800-444-3353 or cs@harborfreight.com. You cannot opt-out of our Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). These cookies are necessary for the website to function and cannot be switched off in our systems. Consumers should stop using recalled products immediately unless otherwise instructed. Yes but they said -- no receipt no exchange or return that's the policy. If the product SKU is on the above list and it has been opened, follow the steps below: Did you purchase an Extended Service Protection (ESP) Plan with your Pump, Sprayer, or Drain Cleaner? These are usually worth the price, and make bigger projects in the garage easier to manage. Shipping and handling charges are nonrefundable. From the drop-down options select Online Experience > My Account > Update Your Contact Info. If you still have any doubts, kindly write them down below. if we determine there is no defect, or that the defect resulted from causes not within the scope of our warranty, then you must For California consumers: For more information about our privacy practices, click here. recorded and retained, For safety reasons, items cannot contain oil or gas in them at the time of return or exchange, For safety reasons, certain products cannot be returned if opened please call Customer Service at 1-844-416-9141, The manager has the right to refuse returns of any item, at any time, for any reason, regardless of receipt, For your convenience, you do not have to exchange or return the item to the store from which it was originally purchased, We maintain a database of consumer activity and other information collected in connection with a purchase or a return, That means you can bring that product back for replacement at any point in time with or without a receipt should it fail due to mechanical failure. Please reference the Harbor Freight Return Policy found here: https://www.harborfreight.com/customer-service-return-exchange.html Shop by Department Automotive Generators & Engines Tool Storage Welding Power Tools Compressors Hand Tools government regulatory agencies responsible for product recalls. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". So I have never actually been to harbor freight in my life, and only found this reddit googling harbor freight scam emails. Is Harbor Freight Tools from 1300+ Stores Nationwide? We have invested millions of dollars in our own test labs and factories, so our tools will go toe-to-toe with the top professional brands. If you do not allow these cookies, we will not know when you have visited our site, and will not be able to provide you the best experience possible. Replacement Parts page. Harbor Freight Tools will replace any hand tool that fails to properly work during the lifetime of the original purchaser. price if we cannot readily and quickly provide you with a replacement. Conclusion. Products that you have bought can be returned within 90 days for refund or replacement, Shipping and handling charges are non-refundable, When returning an item to a store, you must provide a copy of the invoice slip with the product, Due to safety hazards, items that use flammable liquids or gases, or contain hazardous materials cannot be returned through the mail, Some products cannot be returned if opened, for safety reasons please call customer service at 1-844-416-9141, The re-stocking fee will be charged for some products, The store manager has every right to refuse the return of the item, Product is not opened and is in original condition, The item is being exchanged for the same product type, Item is being returned or exchanged under anExtended Service Plan, Product is being exchanged under warranty terms. https://www.harborfreight.com/customer-service-return-exchange.html. The cookie is used to store the user consent for the cookies in the category "Performance". The obligor and administrator is Federal Warranty Service Corporation, P.O Box 105689, Atlanta, GA 30348-5689, 1-877-881-8578 If it has been longer than 90 days since your purchase and you did not purchase an Extended Purchase Plan, we regret were unable to accept your return. At Harbor Freight Tools, the "Compare to" price means that the specified comparison, which is an item with the same or similar function, was advertised for sale at or above the "Compare to" price by another additional retailer in the U.S. within the past 90 days. How To Check Harbor Freight Tools Gift Card Balance Over the Phone. They also help us identify sections of the site that can be optimized for the best browsing experience. No other meaning of "Compare to" should be implied. To receive the coupon prices online, the coupon code(s) must be entered into your shopping cart. A 20% re-stocking fee may apply to an item being returned. Click "Save" to register your new password. Yes, you will be charged a 20% re-stocking fee. This is used to present users with ads that are relevant to them according to the user profile. The cookies is used to store the user consent for the cookies in the category "Necessary". These cookies track visitors across websites and collect information to provide customized ads. If you do not allow these cookies, we will not know when you have visited our site, and will not be able to provide you the best experience possible. Analytical cookies are used to understand how visitors interact with the website. Harbor Freight carries thousands of in-stock replacement parts for our most popular items. They operate 7 days a week, 6 am to 6 pm (PT). I also had a set of new caster wheels with the HF stickers on them in the HF bag I needed to exchange from 4 inch to 5 inch--- NOPE. Sign in Replacement of product, issuance of a gift card, or settlement refund, deems plan fully performed. This cookie is set by GDPR Cookie Consent plugin. About Us | Customer Service | Download the Harbor Freight App | Harbor Freight Newsroom| Security & Privacy | Do Not Sell My Personal Information | Terms & Conditions | CA Transparency in Supply Chains Act | Supplier Code of Conduct | Jobs at Harbor Freight, Copyright 2023 Harbor Freight Tools | 26677 Agoura Road | Calabasas, CA 91302 | 1-800-444-3353. We make sure to provide you with up-to-date information on any recalls or product Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Your sales receipt if you bought insurance at the Post Office Your email confirmation if you shipped from USPS.com ; The shipping confirmation email you received from an online retailer ; The bottom peel-off portion of your USPS Tracking . Check this list to see if your product SKU is listed. You can set your browser to block or alert you about these cookies, but if you do so, some parts of the site will not work. of your item. Analytical cookies are used to understand how visitors interact with the website. It's also worth mentioning that Harbor Freight Tools provides tracking information for all orders, so customers can keep tabs on the status of their shipments. By clicking Accept, you consent to the use of ALL the cookies. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. And we can sell them for a fraction of the price because we cut out the middleman and pass the savings on to you. Customers are given the option of both in-store and online returns by Harbor Freight. I also live in Michigan.. I give them my number with every purchase, is there a way I can find my 2020 purchase history? 108, Lamps, Reflective Devices, and Associated Equipment. You can set your browser to block or alert you about these cookies, but if you do so, some parts of the site will not work. If you have any concerns about the shipping status of your Harbor Freight Tools order, it's best to reach out to their customer service for assistance. Here is a tabular view of different refund methods. The cookie is used to store the user consent for the cookies in the category "Other. 6am to 6pm (PT), or by email. For any difficulty using this site with a screen reader or because of a disability, please contact us at 1-800-444-3353 or cs@harborfreight.com. Most of the products can be returned within 90 days of purchase. If you ordered through a retail store, please contact Customer Service for your order status at 1-800-444-3353, Monday thru Sunday, "Add New Address" link on the top right corner to update your address book with multiple addresses. which we use to authorize returns and may share with third parties that provide fraud prevention services, Item is exchanged for an upgraded product in the same category. I dont know if other states are different. DontChuTazeMe 5 yr. ago Safety Recall Information - For important safety recall information, click here. Tell the customer support representative you want to check your gift card balance. ESP plans can be purchased in-store or online at checkout. Then click the menu icon in the top right corner of any address listing to edit or delete that address. This cookie is set by GDPR Cookie Consent plugin. substantially similar item in its place. In order to receive a full refund, you must have your receipt and be within the 30-day window period. Don't get scammed by websites pretending to be Harbor Freight. And we can sell them for a fraction of the price because we cut out the middleman and pass the savings on to you. This cookie is set by doubleclick.net. These cookies are set via embedded youtube-videos. Prices advertised by others may vary by location. Sku Desc. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. If a replacement product is not available, we will either issue a Harbor Freight Tools gift card or provide a refund up to Used by sites written in JSP. ago. Do you know that Harbor Freight jumped into e-commerce business in 1997 to tackle the threat from various competitors? PRICES - Although we make every effort to assure that our prices, products and coupons are advertised as accurately as possible, we are only human, and in the event an error is made, we reserve the right to correct it. For more information, go to HarborFreight.com or see a Harbor Freight store associate. We offer a lifetime warranty on our hand tools and a limited 90-day warranty for everything else. Returned product this morning, was told it would be put back on my debit card. These cookies enable the website to provide enhanced functionality and personalization. Repair with use of non-original This cookie is set by Youtube. For California consumers: For more information about our privacy practices, click here. Do Not Sell or Share My Personal Information. You can open a new page and print a PDF of your receipt. At Harbor Freight Tools, the "Compare to" price means that the specified comparison, which is an item with the same or similar function, was advertised for sale at or above the "Compare to" price by another additional retailer in the U.S. within the past 90 days. We shall in no event be liable for death, injuries to persons or property, or for incidental and contingent, special or consequential Another way to save at Harbor Freight is by taking advantage of special offers. 6am to 6pm (PT), or by email. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. and view your order history on your dashboard. These cookies are set via embedded youtube-videos. Harbour Freight return policy reserves the right to apply a 20% re-stocking fee to an item being returned. The Harbor Freight Tools Fake Sale Class Action Lawsuit is Ted Shimono v. Harbor Freight Tools USA Inc. , Case No. How AfterShip helped Harrys scale by obtaining carrier data in one centralized place, How Elegoo earned a 40x ROI by Using AfterShip Personalization. We guarantee our Hand Tools to be free from defects in material and workmanship for the life of the product. 2. Receipt Information S TORE NUMBER #: DATE : TICKET #: Reason for Return NOT WORKING: MISSING PARTS: CHANGED MIND: . Go now Harbor Freight Site We are here to help and can route you to the best place to file a claim or contact a customer service representative. The cookie is not used by ga.js. If an owner's manual is available for an item, it can be found on the product page located in the "Product Overview" section. The cookie is set by Google Analytics. Orders placed before 2pm (PT) are generally SHIPPED the next business day. The cookie is used to store the user consent for the cookies in the category "Other. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Below the Password field, click the "Change Password" link. Pumps and sprayers cannot be returned to any store if they are opened. If returning by mail, please obtain a Return Authorization by contacting Customer Service at 1-800-444-3353, This cookie is set by doubleclick.net. Product will also be replaced if the same major failure occurs and requires 3 service calls within 12 months. For the holidays, anything purchased on or after Oct. 15 can be returned through Jan. 15, 2023, with an original or gift receipt. However, Harbor Freight tries to make it easier on the customer by having their own . Receipt Information STORE NUMBER #: DATE: TICKET #: Reason for Return NOT WORKING: MISSING PARTS: CHANGED MIND: Resolution (Choose One) If paid by credit card, the refund will be issued back to the original form of payment. Wendy's receipt template . Copyright 2023 AfterShip. Manuals are viewable as PDF files. In addition to finding details about recalled products, visitors will gain This is used to present users with ads that are relevant to them according to the user profile. CHANGE BILLING/SHIPPING ADDRESSES Sign in to your account from the website using your user name and password. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. A sub-reddit dedicated to Harbor Freight and reviewing their tools. Chanel Receipt; Lululemon Receipt; Extended Service Protection (ESP) plans can be purchased at your local Harbor Freight Tools store within 30 days of the eligible products purchase date. Can I return my products without the original receipt? The shipping time for Harbor Freight Tools orders can vary depending on several factors such as the shipping method selected during checkout, the destination of the package, the processing time of the order, and any potential delays caused by customs or other reasons. Holt Industries Deluxe Manual Fluid Extractor and Dispenser, Chicago Electric Blade Guard For Miter Saw, 80 Lumen 12V Rechargeable Mini Flashlight, Union Safe Company and Bunker Hill Security Electronic Handgun Safes, Do Not Sell or Share My Personal Information, Protection from operational failure caused by power surges*, Covers product(s) used for consumer and commercial use, All plans begin when the shortest portion of manufacturer's limited warranty ends, Fast and Easy: In-Store, One-Time Replacement on covered failures, If product fails during coverage it will be replaced with a new product of equal or similar features, capacity and/or It's just that simple! in all states except FL United Service Protection, Inc. and OK Assurant Service Protection, Inc. Harbor Freight values your safety and satisfaction. This cookie is set by GDPR Cookie Consent plugin. Product will also be replaced if the same major failure occurs and requires 3 service calls within The re-stocking fee will be waived if any of these conditions are met: For safety reasons, certain pumps, sprayers, and drain cleaners cannot be returned to the store if opened. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement". In my past experience their warranty has been awesome at 3 different stores I have . Harbor Freight Tools . For any difficulty using this site with a screen reader or because of a disability, please contact us at 1-800-444-3353 or cs@harborfreight.com. For California consumers: more information about our privacy practices.
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