In cases where your Dot stops controlling your smart stuff, or wont detect new equipment, here are some things you can try. Your device will now become disconnected. Not to worry though: Most of these bugs have simple solutions to get things back on track. While most Echo users know the basics, there are a lot of incredible features that are hidden below the surface. For that, follow these steps: Step 1: Open the Alexa app on your phone. All of the commands above work on those too, in addition to a few TV-specific commands below. Follow the on-screen instructions to add your Spotify account again. You should then see a checkmark next to the hosts name indicating that you have connected to the device. Spotify software (computer): click on "Connect to a device" icon, leave the device list open (still seeing unavailable device). Sometimes it would work for a few minutes with all devices and groups available. So begin by restarting your Echo device (Echo, Echo dot, or Echo plus, etc.) When you make a purchase using links on our site, we may earn an affiliate commission. Alternative Way to Play Spotify on Amazon Echo, How to Listen to Spotify Music on Google Home, How to Easily Play Spotify on Amazon Echo Speakers, Five Best Smart Speakers for Listening Spotify Music, Tackle the conversion of Spotify music format, Download Spotify music for listening anywhere, Listen to nonstop Spotify music without any ads, Get unlimited skips on any playlists and artists. Tap on Connect to a device. Because Alexa is always listening, you should structure your command to be clear for Alexa. How to Set up Spotify on Amazon Echo for Playing, Part 3. I then re-set up the Echo by connecting it to my Amazon account. But that can create big problems if someone purchases things without your permission (young kids have been known to do this, and even parrots have been accused of ordering from Echo devices). I have tried everything from the original post and I can still not link my account to the Alexa skill. It may stop responding to your Alexa voice commands or run into problems playing music. Thanks for letting us know that everything is working fine now. Next up, you will need to choose "Spotify" from the "music and podcast" section. I just disconnected my alexa skill and reconnected it, but they still all appear. You do not have permission to remove this product association. Alexa is designed around your voice. You can disable it from the desktop apps too. If music isn't playing, check your default service to see if it's down. However, since the issue doesn't happen in your son's account, it could be account-related. Can You Use Spotify on Amazon Echo? There's no way for me to remove the Kitchen Echo from my list of devices on either desktop or iOS app. Fortunately, its easy to lower the sound. How to Properly Prepare Your PC for Disposal, Level Up Your Finances: How to Contribute to an Apple Card Savings Account, Better Than Chrome: 21 Hidden Tricks Inside Microsoft's Edge Browser, Beyond ChatGPT: How to Use Microsoft's Bing AI Chatbot, and 6 Things to Try First. If you have any additional questions, don't hesitate to ask. Amazon's TuneIn platform allows you to listen to many podcasts directly on your Alexa-enabled device. Then plug it back after 10-15 seconds. While its never fun to spend the dough, sometimes its just worth it to upgrade to one of the best wireless routers. How to Fix 8 Common Alexa and Amazon Echo Issues, How to Fix It When Alexa Is 'Having Trouble Understanding Right Now', How to Fix It When Alexa says the Echo is Offline, How to Create a Smart Home Hub With Alexa, What Is an Alexa Preferred Speaker and How to Set One Up, Control Your Smart Home With the Alexa App for Android. Also, I'm pretty positive this issue is on Spotify side, since every other Alexa function works fine, even Amazon music plays without any problem. Sometimes this is all it takes to get things back to normal. This issue is impacting our listening and user experience. Then, reconnect and relaunch. Listen to music ad-free While you here, let's have a fun game, Spotify stopped working on Amazon echo 4th Gen, can't find device anymore, If you appreciate an answer, maybe give it a. Gives me hope that I dont have to sell the Echos for Google Homes (although they definitely would have been the better choice). Of course, Spotify is also available for free-tier subscription users but in selected countries. None of the above worked. If you own a Fire TV stick or an Amazon Echo smart speaker, such as the Echo Dot (54.99, Amazon.co.uk) or Echo Show (74.99, Amazon.co.uk), there is also a single-device subscription available . First up, go into "Alexa settings" and then into "preferences". The Guest Connect feature must also be activated. Its also a good idea to keep your Dot away from items like baby-monitors and microwaves, as the waves emitted by these types of household items can cause interference with the Echo. If you are using the Spotify desktop apps, you will find the volume slider at the bottom. Now it's time to enable Guest Connect. Amazon Echos typically update themselves, often with a spinning yellow light, so you know not to disturb it. This is likely a problem with Amazon Echo account connections and prioritization. I have reset and deregistered to no avail. Sign up for Tips & Tricks newsletter for expert advice to get the most out of your technology. Beyond PCMag, I've written news stories and tutorials for a variety of other websites and publications, including CNET, ZDNet, TechRepublic, Macworld,Popular Science, Time, Fortune, US News & World Report, and AARP Magazine. After this, link the account back up again using Alexa's music settings. You can click the Converted icon and then click the Search icon to locate the folder. Audio might not be synced correctly between the Echo devices. To start, try performing a hard reset of all your network hardware; starting with your Echo Dot, then your router, then your modem. Tap on it, and approve the pairing request. I hope the issue does not reoccur but because Spotify and Amazon cannot explain well what caused the issue, I am not confident that this wont happen again. That's not a pleasant experience, so our troubleshooting guide will help you put things right again. You can also tell Alexa to play specific music. After the router and modem are back up and running, make sure your Echo devices are connected to the correct Wi-Fi network, then check to see if multi-room audio works. Step 1. You should check and increase the volume of your Echo speaker. I have several other Echo devices (different models) but only seems to be occurring on the Echo. Cookie Notice Flip the microphone on, and Alexa should respond. Reddit and its partners use cookies and similar technologies to provide you with a better experience. But sometimes things go wrong with the Echo. Step 4. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Ever since the recent Spotify outage, my Echo constantly appears as "Unavailable for listening on" within the Spotify app. Go to Spotify website > account settings > apps: "Remove Access" to Alexa. At times, even the radio stations are responsible for buffering the playback of music. Once in a while, you may experience a Wi-Fi dropout or other frustrating hiccup. Sometimes, the Echo device not playing Spotify music issue could happen due to out-of-date software. Amazon brings Matter support to 17 Echo devices. Restart your Echo. All other devices stay unavailable. Select Spotify and tap Link account to Alexa to link Spotify to Alexa. You can try to Log out of all device, like described Here. Some additional information I can provide is:- I have a family plan, the primary account is the one that cannot be linked (mine) I tried with my sons account and it worked (using the same device I used with my primary account), but of course I cannot use that one as he uses it on his phone, - On the mobile app, I can see on my sons account (the one that can be linked) a section called "Voice assistants and Apps" but that section is not shown when I use my primary account (the one that cannot be linked).Everything is update to the latest version and it has been weeks since I was able to do it. Tap More, and then Settings. You should already have the Alexa app on your mobile device if you own an Echo of your own. ; Select Spotify and follow the on-screen instructions. Alexa, play Fear Inoculum by Tool.Her response nothing. Once the device lights up a steady blue, indicating its back on your network, try relaunching your music service. Replace "playlist" with the name of one of your playlists, and "everywhere group" with the name of your multi-room audio group. It plays on the 3 devices, since this group is listed as a single device in the Spotify app. You do not have permission to remove this product association. Again, these issues might be temporary. To troubleshoot an Alexa multi-room audio not working error, perform each of the following steps in the order we set here. Use Spotify Free and ask Alexa on your Echo smart speaker for: So I followed these instructions to de-register the device from my Amazon account and effectively perform a factory reset. I purchased an Amazon Echo Dot and played music on it with my Spotify account. Also being told to reinstall the app because they can't be bothered to help is infuriating. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. INCLUDES 1 YEAR OF AMAZON KIDS+ - A digital subscription designed for kids aged 3-12 to safely learn, grow, and explore. You can do it from the Echo device. Bluetooth and notifications must both be enabled on the Echo device. This will keep Alexa from listening at all, but might not be the best choice for blocking out accidental waking if you use the Dot as a way to control your TV or home-theater equipment. Switching between the 3rd Gen echo dots via the Spotify app works fine, but the 4th Gen echo simply does not appear in that list. What to do if your Amazon Alexa app is not working, Best Amazon Alexa accessories: lights, plugs, thermostats, cameras, and more. The final option for listening to music for free is to use your Echo as a Bluetooth speaker. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. Keep an eye on your inbox! ; Under Alexa Preferences, select Music & Podcasts. 7. Note: You still need to say "on Spotify" at the end of commands to play podcasts. Standalone units offer greater power and much better Wi-Fi coverage. Step 4. 4. If Alexa multi-room audio doesn't work correctly, the problem might stem from a sync or connection issue that prevents one or more Echo devices from working with the multi-room audio feature. Simply transfer Spotify music to Windows Media Player and sync Spotify music to Amazon Music. While troubleshooting for myself and as instructed by the amazon support I tried multiple times to hard-reset the echos, disconnect alexa in the spotify-apps (in the account management) , uninstall the Spotify skill, setup the echo dots again and reconnect spotify. Is there anything else we can do to remove this device? Next, you should try unlinking your Spotify account and Skill from Echo. Heres a look at every Echo device that now supports Matter: Amazon Echo devices are some of the most popular smart home hubs on the market. If you have more than one Echo Dot in the house, or more than one family member uses the same Dot, you can also set up different voice-profiles for everyone, which your Dot can easily switch between. The list of products included in phase one is quite extensive and encapsulates some of the most popular products on the market. Step 4: Tap on Disable Skill. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. 7. Confirm on the next screen. Now for some bizarre reason, it's still left with Echo Show and the unavailable devices. Next to Voice, tap Manage. If I ask Alexa to play music everywhere. A second option is to press the Mute button at the top of the Dot while watching TV or listening to streaming services. I have the same issue. The feature works with the Echo, Echo Dot and Echo Show, and it lets you play music throughout the house. That includes updates, power management, and other Alexa device formalities. The best Alexa skills to use on your Amazon Echo in 2023. The detection of Amazon Echo devices in Spotify Connect on Android broke recently. 2. Premium subscription services like Spotify and Apple Music are vying for music lovers attention. Anyone who wishes to connect to your Echo device would need to follow the same steps to set up Voice ID and activate Guest Connect. Wi-Fi networks on the 2.4 GHz band are slower but are more reliable, which is important if Alexa devices are spread out across a large area. Tap the menu in the top-left and go to Settings then select Music & Podcasts. most common Wi-Fi problems (with solutions). The Echo Dot Kids is a smart speaker designed to be safe for children to use. Tap your name, then select Guest Connect. But I cannot get this problem sorted. Instruct any guests who want to use your Echo to do the same. Alexa app (phone): Disable the Spotify skill. If you normally say, "Alexa, play (playlist) on all devices," try saying, "Alexa, play (playlist) on the (everywhere group)." Say Alexa, disconnect my account. Alternatively, open to More > Settings > Your Profile & Family in the Alexa app. Let's get started now! If the above doesn't help try creating anAmazon Householdwhichallows you to have multiple profiles in the same account, and you can link your Spotify account to your own Household profile and use the smart speaker you want, even if someone else is using another one in the house. Tap on the speaker icon and increase the volume. I also doubled check the region and all of them are in the same one. Restarting, Reinstalling Spotify & Alexa, Relinking Spotify and Alexa and removing/ re-adding my Echos did not solve the problem. I spent seven years writing breaking news for CNET as one of the sites East Coast reporters. Tap the persons name and then select Block. Or maybe someone is visiting you and would like to do the same with one of your Echo devices. If that's the case, I believe common courtesy calls for, at the very least, a heads-up just so we know not to expect anything whatsoever regarding this issue anymore. But the volume can make you jump when they sound off out of nowhere, which can get annoying. ViWizard Spotify Music Converter will give you enough horsepower to download Spotify music for playing anywhere. Its important to link your Spotify account properly to the Echo device using the Alexa app. In most of the countries, you will need a Spotify premium account to connect Spotify and Echo. Whatever the reason, there are troubleshooting steps that can return synced music harmony to your Alexa-enabled devices. Then click on Remove access next to Alexa. Spotify also offers thousands of podcasts, including originals that you can't find anywhere else. and your phone having the Alexa and Spotify apps. After connections are made and you've found a good spot to perch the smart speaker, it tends to take care of itself. In the Alexa app, you can search for music and connect different accounts (you'll need your account login information for the music service you choose). Select the three-dot menu in the upper-right corner of the next screen, and you will see handy options like Block Contacts and Contact Access, which limit who can call your Echo or who can use the Drop-in feature to make unexpected contact. Whenever someone says her name, your living-room Echo Dot lights up blue, waiting for you to issue a command. Unfortunately I might jump into the Amazon music wagon is this does not get solved quickly. I re-authorized Spotify to connect with Alexa, both in Spotify and in the Alexa App, and then I was able to start playing music through the Echo again. If youve done all the troubleshooting you can do, just shut down the music stream, wait five to ten minutes, then reboot. It's not easy to set up Spotify on Amazon Echo for playing music if you have never used Spotify on Echo. But after reading the whole post, you will know how to use the Alexa app or the Spotify app to stream Spotify music to Amazon Echo. It even ended up duplicating the"Unavailable to control" device! If there are devices connected to your network that arent in use, you can try temporarily disconnecting them to free up bandwidth for your Dot; or, if you own a dual-band router, you can try reassigning these devices (or your Echo Dot) to a different band. You can also connect Alexa to other audio apps, such as Spotify or Apple Music for access to . Step 1. Any artist, album or track to hear a music mix inspired by your choice Regarding the original problem, I sincerely think that at this point whoever is making these calls over at Spotify has taken a look at this and deliberately decided that it isn't worth the dev team's time. These days, most router-brands offer dual-band options, letting you assign your Echo Dot to either a 2.4GHz band (better over long distances) or a 5GHZ option (a stronger connection for devices closer to the router). Assign a simple, unique name. Multi-room music isn't designed for third-party Echo speakers, Fire TV, or Echo devices with speakers connected through Bluetooth. Sometimes, all it takes to reprimand these little hiccups is a couple of hard resets. Given the above, how can you obtain earlier versions of the app? All Rights Reserved. Issues with your network? Your Dot would have to be muted all the time. Your phone sometimes defaults to the free account making Spotify unavailable for users from countries where a premium account is required. Tip: Setting Echo for the first time? Thanks for your reply, I did try this already but thought I'd try it again. These notifications are much louder than the Dots standard volume, which the designers did on purpose, thinking that people wouldnt want to miss these specific notifications. Visit the Amazon Alexa help page. So turn off shuffle on Spotify to fix the issue. - I know it's unavailable and have no intentions of ever listening on it but I cannot remove it from my device menu as the three dots do not appear like the other devices. Select Devices, then pick the correct Echo Dot and choose Sound. I recently added an additional Amazon Alexa device (Echo dot 4th Gen). However, sometimes it's enabled by accident or not turned off when you want to use the service. Question: which kind of Alexas do you use? Could you let us know if you're able to remove the access for thedevice from this page? To rename a playlist, open the Spotify app and tap on Your Library tab. While I do appreciate you sharing your workaround, I believe we (the majority of people in this thread, I'd say) have been experiencing a very specific interaction that, while very similar to yours and also possibly marginally related to the problem you had been noticing, doesn't seem to stem from the same bug/malfunction.Thanks for the info, though, I'm sure there's plenty of people that will benefit from your research. Just set up Apple Music as one of Alexa's Default Services and you should be good to go. Start to download and convert Spotify playlist to DRM-free audio files by clicking on the Convert button after you have completed all the audio settings. To use Guest Connect on someone elses Echo, you need your own Alexa account as well as an Alexa Voice ID profile. Even with intense competition in the music streaming space, Spotify remains the preferred choice among users. After performing all troubleshooting steps above, I ended up breaking my remaining two 3rd gen echo dot devices too and I went rock bottom because all 4 of my echo dot devices were no longer getting detected by Spotify even after repeating all the steps above. Step 2. This newsletter may contain advertising, deals, or affiliate links. I have followed all steps listed under the solution but I'm still experiencing the problem. This is a sign that your Echo may be too far from the Wi-Fi router. This means that you can listen to Spotify music through your Alexa devices if you have subscribed to Spotify. After you reinstall the app, create your multi-room music group again. Check the Amazon Echo subreddit for similar complaints, or search other social media platforms like Twitter or Facebook for complaints. After issuing the right commands, if the Echo doesnt play your playlist, try adding the word My to your command. You can also switch to a mesh network if you run into frequent Wi-Fi problems in a certain room. Hereare the instructions on how to link each Spotify account to its respective Alexa account. Check our tips to set up Echo like a pro. You can also manually check for a connection. First, open your Alexa app. An Echo can't do anything without Wi-Fi (sometimes denoted by a spinning purple light). Or you can directly use any media player to play Spotify and connect your device to the Amazon Echo using Bluetooth. Say Alexa, play some jazz or "Alexa, play some classical music., You can also direct Alexa to a specific music service by saying Alexa, play some music from Pandora or Alexa, play some jazz from Apple Music.. Sometimes, Alexas interpretation of what weve asked or told her can get mucked up; other times she simply cant hear us or recognize our voices. Especially because these connections presumably are polled on a remote server and local app would have nothing to do it with. 2 - Open the menu, go to Settings, then Music Another helpful thing will be to enable this Alexa skill too. I then factory reset the Echo device and proceeded with my return. I've also tried the show local devices only and reinstalled the Spotify app but hasn't helped. Then, tap on the Update button. 6. For that, go to your account settings followed by Apps. Before you start, please make Spotify your default music streaming service and default podcast service so you don't have to say "on Spotify" every time you ask Alexa for your favorite audio content. But you can tell Alexa to forget the connection so that it doesnt try to connect you each time. Check out our list of the most common Wi-Fi problems (with solutions). A multi-room speaker setup is also in the list as unavailable despite me deleting this in the Alexa app. ), Echo Dot 4 and Echo 4 (users in comments report 3rd generation is not affected). After disconnecting and stopping the playback, the device turns unavailable after a few minutes. Sometimes, though, you may experience an issue when making a call. Youll see a handy volume slider for alarms, timers, and notifications at the top of the Sound menu. 5. You'll see a handy volume slider for alarms, timers, and notifications at the top of the Sound menu . You can check for your Echo software version by going to the Alexa app. Change Alexa's name or create a nickname for her to call you All Rights Reserved. Spotify, could you please bring back the option to remove an"Unavailable to control" device or contact us to resolve this issue? This also wont help much if your own name is Alexa, or close to it. There are quite a few Amazon Echo models available, with more arriving all the time, so we know it can be confusing to figure out the latest models and which may be the right pick. how to link Spotify and make it default in Echo, official Alexa commands that can be used for Spotify, find out when an app should be updated on Android and iOS, Echo fails to play audio from Amazon music, Google Translate vs Microsoft Translator: Which Translation App Should You Use, 7 Best Ways to Fix Apple TV App Not Working On Android TV. Why does Alexa suddenly stop playing music? After her response, you can say Alexa, tell me what you heard, and Alexa will repeat, verbatim, what she believed she heard you say. When finished, tap Done. Tap on the green shuffle icon to disable it. If you have any Echo devices paired to Bluetooth speakers, remove the connection before including that device in your multi-room group. You may unsubscribe from the newsletters at any time. thank you for the follow up Kiril,I have tried every recommendation in this post, yesterday, I spent 2 hours with the Amazon team trying to set up a completely NEW Echo Device with the Spotify skill and my "faulty spotify account" and nothing works. I tried doing clean re-installs for both apps and toggling "Show local devices only" in the iOS settings doesn't do anything. In the meantime, you can connect to your Echo speaker with a Bluetooth connection with a command like, "Alexa, connect to my [name of Android phone].". We shall start with the basic fixes first that tend to get overlooked. Then click the OK button to save the settings. How much does it cost to replace the screen on a Samsung Galaxy Z Fold 4 or Z Flip 4? Ask Alexa to play music, answer questions, read the news, check the weather, set alarms, control compatible smart home devices, and more. All devices are "unavailable for listening on". Youre watching TV and theres a character on one of your favorite shows named Alex. To restart the devices with removable batteries (Echo dot 4th gen), remove and return the batteries. Shoot for areas away from TVs and speakers. Echo 4th-generation. Unlike many instances, resetting the Echo device doesnt yield any benefit. Simply say "Alexa, pair" and go to your phone's Bluetooth settings and find your Echo in the list of available devices. However, I still saw my device (Kitchen Echo) on my Spotify Connect devices, despite the fact that I performed a factory reset. - Their Spotify service returned however - I am now left with a '[Other persons] Echo' in my device menu that says "Unavailable for listening on". Check that the Alexa app and your smart home device have the latest updates. However, if they persist, you should check other solutions. Dont worry, our guide is here to help with the best and newest Echos available, along with who theyre suited for. If walls or appliances are in the way, it may need to be closer for a reliable signal. If your router creates multiple Wi-Fi networks, make sure all your Alexa devices are connected to the same one. This solution may surprise you, but a few Spotify users have suggested that if shuffle was enabled the last time you listened to Spotify, it will cause problems with Echo. ; Linked music services are listed under Manage Services.. You can also improve your Dots responsiveness with Amazons Voice Training tool. The music streaming market is on the rise. To do this, you need to remove the Spotify Alexa Skill in the Alexa app, which will terminate the connection between Alexa & Spotify. Some face the problem only while playing a particular Spotify playlist. I hope they fix this soon. The problem might stem from an Amazon outage or hardware failure. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. You will find your Echo device. Currently, Spotify supports a series of Alexa devices. First and foremost, youll want to make sure Drop In is enabled on the Alexa device youre attempting to call. Like other troubles on this list, a failed Drop In session may also be the result of a poor network connection. Run the Spotify app on your phone and choose an album or playlist to play. Open Alexa app on phone: relink Spotify skill. Most of the handshaking between Amazon and the world of smart-products is firm and long-lasting, but these connections are also subject to error now-and-again. Step 3. For that, follow these steps: Step 1: Open the Alexa app on your phone. #3: Inspect the playlist name. ViWizard will give you enough horsepower to download and convert Spotify music to Echo Dot, even listening offline. Restart the Alexa-enabled device. These troubleshooting steps apply to Alexa used with Amazon products, such as the Echo,Echo Dot,Echo Show, Echo Flex,Echo Auto,Echo Studio, and more. For instance, Alexa, play my Super Nova playlist. If it still doesnt work, take a look at your Spotify playlist names. On Android, you can try clearing the cache for the Spotify and Alexa app. Or maybe you want to give an Amazon Show to a family member or friend to make it easier to communicate with them. 6. Chances are Spotify will fire right up again. Wi-Fi does its best when it comes to walls and floors, but physical obstructions can certainly break up signal strength, too. We suggest visiting it regularly. After the router and modem are back up and running, make sure your Echo devices are connected to the correct Wi-Fi network, then check to see if multi-room audio works. You do most of the work in the Alexa app. Amazon Echo speakers let you stream music from various services and devices. It can be an annoying ordeal, but there are a few quick and easy steps you can take to resolve these false activations. It's based on the 4 th -gen Echo Dot and, apart from the tiger and panda prints on the fabric, the hardware is exactly the same.
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