Roles and Responsibilities: * Review, document, troubleshoot and resolve customer's Alteryx technical questions for the entire platform. enva un correo electrnico a The lowest-paid workers at Alteryx make less than $75,000 a year, while the highest-paid workers earn over $128,000. 11:45 am- My eleven-thirtycall troubleshooting an Oracle connection issue goes better than expected. One of my users has been trying to create a process that will have to be able to work dynamically on all files in a directory, and asked if I could take a look at it with him. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Als u dit bericht blijft zien, stuur dan een e-mail The salaries at Workday average $125,723 per year, and the salaries at ServiceNow come in at $118,812 per year. There is a significant gap between what Alteryx pays the bottom 10 percent of earners and the top 10 percent of earners. See user submitted job responsibilities for Software Technical Support Engineer I. Salary.com's CompAnalyst platform offers: Calling in Sick: 7 Good Reasons, 7 Lame Reasons, Types of Bonuses: 10 Bonus Programs for Employees, 8 Jobs Youll Love That Pay $50,000 a Year. Like u Do you want to receive a free, professional resume evaluation from TopResume? (Copyright 2023 Salary.com). Based on our research, similar companies to Alteryx are VMware, Workday, and ServiceNow. "About This Company" data & logos provided by. Alteryx, Inc. Software Technical Support Engineer I, Remote Opportunity: Principal Engineer I (.Net), MSP IT Systems Engineer I (Managed Services), Software Technical Support Engineer I Salaries with a Bachelor's Degree, Software Technical Support Engineer I Salaries with a Master's Degree or MBA, Software Technical Support Engineer I Salaries with a JD, MD, PhD or Equivalent, Detailed skills and competency reports for specific positions. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. After going through each team member with an escalation, and discussing with our Product Managers, she opens the floor up for anybody who thinks that a case may need to be escalated so that we can be proactive on those issues. Then I head down to the cafeteria and pick up an absolutely massive burrito. This site uses different types of cookies, including analytics and functional cookies (its own and from other sites). Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie . Customer Stories. para nos informar sobre o problema. View full article Connection Errors with Python-based Connector Tools (when running Troubleshooting Python based Connectors on Alteryx Gallery. Why do people leave their jobs? verdade. para nos informar sobre o problema. This site uses different types of cookies, including analytics and functional cookies (its own and from other sites). Please help us protect Glassdoor by verifying that you're a None of the information on this page has been provided or approved by Alteryx. Yesterdayour resident predictive guru@CristonSgave us a crash course for troubleshooting issues with theR tool, and Christine is following up with the PowerPointpresentation and some miscellaneousreferences. pour nous faire part du problme. Se continui a visualizzare Ci View full article How to Connect to an Oracle Database in Alteryx This article details different methods for connecting to an Oracle database from Alteryx. Our users are pretty sharp, and sometimes have figured out the solution even before we have. Server issues are tough: you can know everything you possibly can know about Alteryx Server, but the reality is that there are an infinite possible environments out there with their own interwoven systems, networks, and security configurations. But whether we're chatting withteam members, fulfillment techs, product managers, quality engineers, software developers, solutions consultants, solutions engineers or account managers, the customer is always the center of what we do. las molestias. Nous sommes dsols pour la gne occasionne. Alteryx is the Analytics Automation Company. Today happens to be my turn at bat to manage our queue, so I'll need to be checking in every so oftenthroughout the day to make sure that user cases are assigned toCustomer Support Engineers (CSE's) to be worked on. It takes approximately 12 weeks for a new employee to reach full productivity levels. I also see a chat from our Alteryx for Good Program Coordinator @QuyenT asking what sort of free information we have available for new users. The higher paying positions at Alteryx include architect, senior stack engineer, technical product manager, and associate creative director. Wenn In addition, Software Technical Support Engineer I typically reports to a supervisor or manager. om ons te informeren over dit probleem. Jk it's just the Alteryx Bus. 8:15 am- I multitask during the meeting and glance through support@alteryx.comto see what our users are emailing in about. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. He's also probably halfway out the door right now. Application to be run prior to upgrading Server. Please enable Cookies and reload the page. @KevinPhas hung up his belt for the day, but luckily for me,@MattHis still online over in Colorado. At Alteryx, we support a growth mindset for our associates through all stages of their careers. Work is closely managed. Anenormous Game of Thrones mug in hand, I mosey on over to our kitchen to grab a bagel and tank up with 22 oz. Working as a Software Technical Support Engineer I typically requires 0-2 years of related experience. ein Mensch und keine Maschine sind. Job specializations: IT/Tech. Aydanos a proteger Glassdoor verificando que eres una persona real. an. ein Mensch und keine Maschine sind. Customer Support Engineer at Alteryx California State University, Fullerton As a rule, Itry to balance priority with expediency, so older or more urgent issues get addressed as soon as possible. Our unified platform and self-service, easy-to-use interface differentiates us from any other analytics or data sciences solution on the market. WA. CA. Obviously this is time sensitive. Much of this process has been automated using Alteryx Scheduler, but we always want to have human eyes checking in on things to make sure everything goes smoothly, urgent issues are prioritized, and more complicated cases are routed to CSE's that specialize in the topic. Onze One of my users has sent an exported workflowto help explain their question, so I download that and take a look. Flight Control Software Engineer I + Performs simple engineering tasks as assigned by their manager, City of San Luis Obispo - San Luis Obispo How much do Alteryx employees make? That works out to $47.35 per hour at Alteryx, compared to $60.61 per hour at VMware. If you continue to see this Under the hood of Alteryx: tips, tricks and how-tos. . Alteryx, Inc. is an Equal Employment Opportunity Employer Unsolicited third party/agency profiles and resumes will not be considered. Use our tool to get a personalized report on your market worth. Half of Alteryx salaries are above $113,957. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You will help Alteryx customers by addressing their current questions as well as provide guidance associated with the best use of Alteryx software. message, please email I get a chat about some help with parsing dates (another one of my favorite topics), and then another chat asking for help with scheduling a workflow. Aydanos a proteger Glassdoor verificando que eres una persona real. Overview: This is not your ordinary support job. Salesforce Input, Azure Data Lake File Input), an error message Any user that needs to schedule a workflow that contains a Python Based Connector needs to reach out Shortcuts for Designer are being deleted along with taskbar How to Connect to an Oracle Database in Alteryx. The base salary for Software Technical Support Engineer I in companies like Alteryx, Inc. range from $81,143 to $106,563 with the average base salary of $92,793. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Sales Based on 89 salaries Account Executive 18 salaries Sales Engineer 12 salaries View More Business Based on 6 salaries Manager 1 salary Director 1 salary View More Customer Services & Support Transform pay with our enterprise-grade comp platform, Automate compensation with our full-suite solution, Payscale's employer-reported salary data network, The world`s largest employee-submitted pay database, Annual survey salary data from HR industry publishers, The crowdsourced compensation data API for developers, 100% company submitted data from 2,000+ businesses, Schedule a personalized demo to feel the power of Payscale, Find salary information for similar job titles and locations, Comp Planning Business Case Pitch Deck By clicking Download Pitch Deck, you. Alteryx pays an average salary of $98,488 per year, which is $47.35 an hour. CA. If you meet some of the requirements and you share our values, we encourage you to apply. From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation. , Average salaries for Alteryx Executive Assistant: [salary]. Lead Software Engineer - Alteryx. See how Alteryx customers are altering the future of business through data + analytics. If you meet some of the requirements and you share our values, we encourage you to apply. Average Alteryx Customer Engineer yearly pay in the United States is approximately $72,485, which is 15% below the national average. Alteryx pays $98,488 per year on average compared to VMware which pays $126,075. If you continue to see this Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Read reviews from current employees that include compensation and culture insights. CA. The stakes have never been higher. Like us, youre a high performer whos an expert at your craft, constantly challenging the status quo. Its a pretty simple fix, and Ive already been chatting with the developer about it, so I let her know it seems to be on track. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Be the first to add Alteryx, Inc. Software Technical Support Engineer I responsibilities. Our Vision is to enable every person to transform data into a breakthrough. Compensation data tools, salary structures, surveys and benchmarks. Ci enviando un correo electrnico a Lamentamos Departments that don't pay as well at Alteryx include the human resources and art/design organizational functions, with employees earning $80,672 and $81,651, respectively. These cases are rarely solved in a quick, text-based exchange but then again, momma didn't raise no chicken. Being a Software Technical Support Engineer I requires a bachelor's degree in area of specialty. To change your cookie settings or find out more, click here. message, contactez-nous l'adresse Single elimination. Nous sommes dsols pour la gne occasionne. My motto is: lean, effective, and efficient. Alteryx (formerly SRC) is a provider of a subscription-based end-to-end analytics platform that allows organizations to discover, access, prepare, and analyze data from multiple sources. Alteryx Customer Support Engineers (CSEs) work with the worlds leading companies every day to help them with their advanced analytic solutions. * Act as a facilitator and assist with the communication between customer and internal teams when escalating. Nous sommes dsols pour la gne occasionne. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Our team puts up most of the articles there, and we pull topics directly from our experiences with clients. message, contactez-nous l'adresse . It's like a scene from a Disney movie. Some of the other roles at Alteryx are network administrator and data analyst. Zippia gives an in-depth look into the details of Alteryx, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Alteryx. Filter Found 4 of over 217 interviews Sort Popular Popular , enviando un correo electrnico a If you require reasonable accommodation to review our website or to apply online, please contact accommodations@alteryx.com. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. . For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. enviando un correo electrnico a The starting pay at Alteryx is $75,000 per year, or $36.06 per hour. Si vous continuez voir ce Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Learn how JPMorgan Chase leveraged the Alteryx Community to uncover a JIRA API that's improved oversight into the organization's active projects. I take control of his screen to build out a small example. message, please email Develop and execute technical software development strategy for a variety of domains. Also it's fun, so there's that. We take a deep dive into what's impacting employee retention and what employees are looking for in their new role. At Alteryx, we support a growth mindset for our associates through all stages of their careers. verdade. Are you sure you wouldnt like a free professional resume evaluation? Pay, Whether you are hiring a single employee , or an entire department of, The labor market is a strange place right now. Someone else is asking a fewheavy questions about administrating their company's Alteryx Server; for this one I ask if they'd be available to discuss in a web conference so we can chat and share their screen. There are a total of 79,068 customer support engineers in the US, and there are currently 138,641 job openings in this field. Works on projects/matters of limited complexity in a support role. Even worse, live chat is now lighting up and there are two people sitting in the chat queue not yet being helped. 2:15 pm -Since Community and Support are hand-in-hand for enabling our users, we spend a lot of time feeding back technical knowledge there. A) Salary.com storing your resume for purposes of providing you with the job posting service. Si continas recibiendo este mensaje, infrmanos del problema I am a collaborative player who is always learning, and I know that together we achieve more. Receive alerts for other Customer Support Engineer job openings, Salary.com Estimation for Customer Support Engineer in Broomfield, CO. Click the checkbox next to the jobs that you are interested in. scusiamo se questo pu causarti degli inconvenienti. Were looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. I make a mental note not to take on too much work so I can stay on top of it throughout the day. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. What does a Software Technical Support Engineer I do at companies like Alteryx, Inc.? Se continui a visualizzare * Alteryx Server 2021, 2022. Companies like Alteryx. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Bachelor of Engineering (BEng / BE), Civil Engineering (CE), Bachelor of Science (BS / BSc), Computer Science (CS), Pay increases are a top concern for 2022 to attract and retain talent, Temporary employee laws: A guide to hiring contract roles, What to include in a termination letter: Template and examples, How to Manage Your Time and Prioritize Your Workload. A shift towards, Handling involuntary termination is a likely occurrence for human resources managers and, Return better results with Payscale job search, Compare real living costs across different states, Consider potential directions your career can take, Calculate the 20-year net ROI for US-based colleges, Are you the kind of person who struggles to get a handle, Learn where the best career earners attended college. Disculpa om ons te informeren over dit probleem. An API Integration That JPMorgan Chase & Co. Can Bank On. 12:30 am- Im barely finished my lunch when I lock eyes with our VP of Community @BrianO, and without a word, we head over to the battlefield err pool table. "I can probably use this to help automate a completely different process!" I catch up with any developments on my open cases and senda few responses to clients. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. First thing's first: I take a couple deep breaths, a 30 second meditation break, and chant a short prayer to the IT gods. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. of liquid productivity. If you continue browsing our website, you accept these cookies. Caso continue recebendo esta mensagem, What you will do: Review, document, troubleshoot and resolve the Alteryx customers technical questions Act as a facilitator and assist with the communication between the customer and internal teams when escalating issues Respond to customer requests within expected Service Level Agreements and manage customer expectations Create articles for our internal and external knowledge base when related information is not present using KCS methodology practices Answer incoming support inquiries via various channels (Chat, phone, email, etc.) Aydanos a proteger Glassdoor verificando que eres una persona real. The Community is generally our first stop when were looking into a problem. You will help Alteryx customers by addressing their current questions as well as provide guidance associated with the best use of Alteryx software. Interested? In addition to strong technical aptitude, this person is a good communicator who can manage wellWe use a fixed-fee IT management approach, including support, monitoring, administration, security ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 9 days ago, Vast Recruitment LLC - Livermore Aydanos a proteger Glassdoor y demustranos que eres una persona real. Customer Service Associate (Cashier) Est. Apply for a Franklin Templeton Lead Software Engineer - Alteryx job in Saint Petersburg, FL. Alteryx salary trends based on salaries posted anonymously by Alteryx employees. They keep an eye on any topics that are left unanswered too long or for discussions that could be converted to useful articles. Si continas recibiendo este mensaje, infrmanos del problema Lamentamos pelo inconveniente. to let us know you're having trouble. per informarci del problema. The average employee at Alteryx earns a yearly salary of $98,488 per year, but different jobs can earn drastically different salaries. las molestias. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. We are sorry for the inconvenience. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of . When using a Python-based connector (e.g. I'm working on a follow-up email to a question involving the, - As a west coast CSE, I keep the last 2 hours of my day open for supporting users on live chat. ein Mensch und keine Maschine sind. Please enable Cookies and reload the page. I open a file on my Desktop, BeersYouOweMattH.txt, add a tally, and ride off into my next great adventure a live chat about Hadoop. IT Business Analyst, Senior Developer, Data Analyst. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. message, contactez-nous l'adresse Workers at Alteryx earn different salaries depending on the department or organizational function that they work in. naar Si continas recibiendo este mensaje, infrmanos del problema excuses voor het ongemak. This article details different methods for connecting to an Oracle database from Alteryx. envie um e-mail para How much does a Software Technical Support Engineer I make at companies like Alteryx, Inc. in the United States? We also have a few talented team members like @JessicaSand@AmyDwho function as moderators. In business development jobs, employees earn an average salary of $112,680. om ons te informeren over dit probleem. $11.00 . We are sorry for the inconvenience. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. A) Salary.com storing your resume for purposes of providing you with the job posting service. However, justice never sleeps, and Matt responds to my chat with a few things to check. Please enable Cookies and reload the page. Overview: This is not your ordinary support job. If you continue browsing our website, you accept these cookies. 9:30 am-The nature of working in Customer Support is that youre always talking to people. Do you want to receive a free, professional resume evaluation from TopResume? Please enable Cookies and reload the page. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. ein Mensch und keine Maschine sind. Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices. Lamentamos pelo inconveniente. Als u dit bericht blijft zien, stuur dan een e-mail Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Caso continue recebendo esta mensagem, Alteryx Headquarters 17200 Laguna Canyon Road Irvine, CA 92618 Phone: +1 888 836 4274 FAX: +1 714 516 2410 Online For Product Assistance Contact Support Follow Us. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. Regardless, it's a shared responsibility that we take pretty seriously. excuses voor het ongemak. Si continas viendo este mensaje, message, contactez-nous l'adresse Research salary, company info, career paths, and top skills for Customer Support Engineer real person. Lamentamos scusiamo se questo pu causarti degli inconvenienti. Our Fair Pay score for Alteryx is 3.17. Average Salaries at Alteryx Popular Roles Senior Software Engineer $145,478 per year Quality Engineer $108,899 per year Customer Engineer $81,226 per year Software Development Software Engineer $120,306 per year Software Test Engineer $92,407 per year Senior Product Manager $163,209 per year Sales Enterprise Account Executive $99,957 per year In order to keep things moving, I try to lasso one of our two server gunslingers to help answer a few of my questions. Please contact HR@alteryx.com if you require a reasonable accommodation/adjustment to review our website or to apply online. Step-By-Step Pay Equity Analysis Guide Product Guide By clicking Download Product Guide, Do you know what your employees really want for the holidays?
